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Stream > 实例探究 > 自动审核可将运动卡市场的应用内网络钓鱼尝试和有害内容减少 90%
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AI-Powered Auto Moderation Reduces In-App Phishing Attempts & Harmful Content by 90% for Sports Card Marketplace CollX

技术
  • 平台即服务 (PaaS) - 应用开发平台
适用行业
  • 汽车
用例
  • 现场人员安全管理
  • 智慧校园
服务
  • 系统集成
挑战
集成 Stream 的聊天 API 后,CollX 的用户保留率大幅上升。然而,用户的增加也导致网络钓鱼尝试和有害内容的增加。手动审核工作不足以解决日益严重的问题。
关于客户
CollX 是一个体育卡市场,让收藏者可以了解其交易卡的价值。他们集成了 Stream 的聊天 API,向其平台添加了社交组件,从而使用户保留率提高了 75%。
解决方案
CollX 决定采用 Stream 的自动审核解决方案(一种人工智能驱动的审核工具),以有效地扩展其审核工作。该解决方案无缝集成,无需额外的编码或集成工作。
运营影响
  • The implementation of Stream's Auto Moderation has significantly improved the safety and user experience of CollX. The AI-powered tool has enabled CollX to take a proactive approach to moderating the platform, stopping dangerous content in its tracks before any harm occurs. The tool has also reduced the administrative moderation load, freeing up valuable time for the Director of Operations. Furthermore, the tool has been effective in identifying and blocking malicious users, reducing the number of phishing attempts and harmful content in the app by 90%. The tool has also been successful in preventing good-intending users from being blocked or banned due to the contextual understanding of flagged words or phrases.
数量效益
  • 90% reduction in phishing attempts and harmful content in the app
  • Significant time savings due to reduced manual review workload
  • No email complaints received in months after implementing Auto Moderation

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