Arctic Wolf Helps Agero Secure the Cloud and Expand Its Business

技术

应用基础设施与中间件 - API 集成与管理
网络安全和隐私 - 网络安全
基础设施即服务 (IaaS) - 云计算
基础设施即服务 (IaaS) - 云存储服务

适用行业

汽车
Software

适用功能

商业运营
质量保证

用例

网络安全
预测性维护
远程资产管理

服务

云规划/设计/实施服务
网络安全服务
系统集成

挑战

Agero, a leading provider of digital driver assistance services, faced significant challenges as it transitioned to operating nearly 100% in the cloud. The company needed to secure its extensive AWS environment, which included services like AWS Lambda, AWS DynamoDB, Amazon S3, Kinesis, and Amazon Redshift. With over 150 engineers working in this environment, the complexity of managing security and eliminating vulnerabilities increased. Agero required a solution that could provide 24x7 monitoring and detection, integrate with existing security tools, and offer comprehensive visibility across its network. The company also faced the challenge of recruiting and training a large number of security experts to manage a 24x7 security operations center, which was both time-consuming and resource-intensive.

关于客户

Agero is a leading B2B provider of digital driver assistance services, protecting over 115 million vehicles in partnership with major automobile manufacturers and insurance carriers. The company operates nearly 100% in the cloud, leveraging AWS infrastructure to handle data from approximately 12 million service events annually. Headquartered in Medford, Massachusetts, Agero manages one of the largest national networks of service providers and is a member of The Cross Country Group. The company offers a range of services, including breakdown assistance dispatch management, accident management, consumer affairs, and connected vehicle capabilities. Agero's mission is to rethink the vehicle ownership experience through a combination of passionate people and data-driven technology.

解决方案

To address its security challenges, Agero partnered with Arctic Wolf, a provider of comprehensive security operations solutions. Arctic Wolf's Concierge Security® Team offered Agero immediate access to security experts who managed threat monitoring and detection, reducing the burden on Agero's internal IT team. This allowed Agero's engineers to focus on proactive development rather than dealing with alert fatigue. Arctic Wolf's solutions integrated seamlessly with Agero's existing AWS environment and other security tools like Crowdstrike and Mimecast. This integration provided Agero with broad visibility into service usage and potential vulnerabilities, ensuring a secure cloud environment. The partnership enabled Agero to innovate and scale its operations safely, leveraging AWS technologies to create new product lines and enhance existing services.

运营影响

Agero gained round-the-clock access to security expertise, eliminating the need to recruit and train a large number of security personnel.
The integration of Arctic Wolf's solutions with Agero's existing AWS environment and security tools provided comprehensive visibility and risk assessment capabilities.
Agero's engineers were freed from dealing with alert fatigue, allowing them to focus on proactive development and innovation.

数量效益

Agero protects over 115 million vehicles in partnership with major automobile manufacturers and insurance carriers.
The company handles data from approximately 12 million service events annually.
Agero operates nearly 100% in the cloud, leveraging AWS infrastructure.