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Aspen Power Partners Leverages IoT for Enhanced Customer Retention and Revenue Flow
技术
- 传感器 - 液体检测传感器
- 传感器 - 电表
适用行业
- 电网
- 可再生能源
适用功能
- 产品研发
用例
- 基于使用的保险
- 水务管理
挑战
Aspen Power Partners 是一家社区太阳能项目开发商,在客户验证流程和订户计费体验方面面临着重大挑战。开发物理太阳能电池阵列的过程可能需要两到三年的时间,需要采购足够的未来用户,以使该项目在启动时在财务上可行。这个过程是劳动密集型的,并且经常涉及面对面的上门销售。此外,许多项目只为订阅者提供单个数据点,通常在销售点收集。这导致了一个有问题的情况,即开发人员试图将其承诺的订户转换为活跃客户,却发现很大一部分是不活跃的、默认的或已转移到另一个公用事业公司。
关于客户
Aspen Power Partners 是一家社区太阳能项目开发商。该公司成立于 2016 年,其管理合伙人 Jorge Vargas 已在太阳能行业工作了十多年。 Aspen Power Partners 通过阿卡迪亚的社区太阳能计划开始与阿卡迪亚合作。该公司很快了解了 Arc 的更深层次优势及其可以提供的数据和见解。 Aspen Power Partners 继续看到其对 Arcadia 的投资获得了出色的回报,确保了短期内的成功,并有望实现更大的增长。
解决方案
Aspen Power Partners 与 Arcadia 合作,利用其 Connect 集成以及 Bundle 和 Plug 模块。 Arcadia 的 Connect 集成在注册时连接到订户的公用事业帐户,然后监视该帐户的任何状态变化。如果客户在同一公用事业服务区域内更改地址,Arcadia 可以使用其移动者检测技术无缝转移其太阳能订阅,防止潜在的客户流失。 Arcadia 的 Plug 模块允许 Aspen Power Partners 校准和优化其用户群的预期用途,以确保项目上线时交付每一盎司的价值。一旦客户将待定订阅转换为活跃客户,Aspen Power Partners 就会利用 Arcadia 的 Bundle 模块创建改进的计费体验,从而简化客户的工作并巩固 Aspen Power Partners 的收入流。计费和收款是动态进行的,创造了持续的现金流,且相关风险较小。
运营影响
数量效益
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