下载PDF
Zapier > 实例探究 > 自动化使佐治亚无罪项目专注于帮助被错误定罪的人
Zapier Logo

Automation in Action: The Georgia Innocence Project's Journey to Efficiency

技术
  • 网络与连接 - 5G
适用行业
  • 建筑物
  • 电信
用例
  • 添加剂制造
  • 零售店自动化
  • 时间敏感网络
服务
  • 系统集成
挑战
作为一个非营利组织,佐治亚无罪项目面临时间和资源的限制,以及定罪后刑事法律制度的额外复杂性。他们需要管理许多动态部分,从上诉定罪所涉及的程序障碍到与只能通过邮件或电话沟通的被监禁客户合作。
关于客户
佐治亚无罪项目是一个非营利组织,致力于帮助被错误定罪的人。他们有 17 名工作人员,与志愿者和实习生合作,为寻求翻案的个人提供法律援助和支持。
解决方案
乔治亚纯真项目利用自动化来简化流程,让员工和志愿者能够专注于他们的核心使命。他们利用 Google Forms、Code by Zapier、Google Drive、Clio、Webhooks by Zapier 和 Api2Pdf 等各种工具来自动执行组织通信、管理开放记录请求、打印信封、处理申请人录取以及雇用实习生和员工等任务。
运营影响
  • The automation solutions implemented by the Georgia Innocence Project have significantly improved the organization's operational efficiency and consistency. The automated workflows have eliminated the need for manual work in distributing messages, tracking open records requests, printing envelopes, creating case files, and managing the hiring process. This has freed up the staff's time to focus on their core mission of helping wrongfully convicted individuals. The automation has also enhanced the organization's ability to manage its growing operations and handle the complexities of the post-conviction criminal legal system. Moreover, the use of automation has fostered a problem-solving mindset within the organization, encouraging the team to seek alternative approaches to tackle challenges and achieve compounding efficiencies.

数量效益
  • Processed and tracked 270 open records requests over approximately 2 years

  • Processed 830 intern applicants over approximately 2 years

  • Received and tracked 5,360 phone calls over 4.5 years

相关案例.

联系我们

欢迎与我们交流!

* Required
* Required
* Required
* Invalid email address
提交此表单,即表示您同意 IoT ONE 可以与您联系并分享洞察和营销信息。
不,谢谢,我不想收到来自 IoT ONE 的任何营销电子邮件。
提交

Thank you for your message!
We will contact you soon.