Automation Streamlines Customer Interaction for OpenPhone

The implementation of automation has had significant operational benefits for OpenPhone. It has not only saved time but also created a culture of efficiency within the team. The team is now constantly looking for ways to streamline their processes and asking if there is a 'Zap' for that. Automation has also had a direct impact on the product. It has helped OpenPhone proactively tackle product issues, leading to improved customer satisfaction. The customers have noticed these improvements, as evidenced by OpenPhone's top rating on G2. Furthermore, automation has reduced the stress on the co-founder, allowing her to focus more on the business and less on mundane tasks.

Automation saved Daryna 10 hours per month on routine tasks.

OpenPhone is currently the number-one-rated business phone service on G2, a site that aggregates customer reviews for business software and services.