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Onfleet > 实例探究 > Bakery 使用 Onfleet 配送软件实现了 400% 的增长
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Bakery Manages 400% Growth Using Onfleet Delivery Software

适用行业
  • 零售
  • 运输
适用功能
  • 物流运输
用例
  • 需求计划与预测
  • 最后一英里交付
挑战
位于加利福尼亚州富勒顿的零售店面面包店 Patty's Cakes and Desserts 在疫情期间的送货需求增加了 400%。该面包店最初使用第三方配送公司来管理其配送,每月配送 360 次,其中包括 60 个婚礼蛋糕和 300 个小件物品。然而,快递公司在大流行开始时停止运营。这给 Patty's Cakes and Desserts 带来了巨大的挑战,既要满足日益增长的送货需求,同时又必须找到新的物流解决方案。
关于客户
Patty's Cakes and Desserts 是一家位于加利福尼亚州富勒顿的零售店面面包店。面包店提供烘焙食品的在线订购和本地送货服务。为了保持质量控制,该公司雇用了自己的送货司机团队。该面包店每月交付 360 份送货,其中包括 60 个婚礼蛋糕和 300 个小蛋糕。该面包店向该地区的许多大学校园提供面包服务,包括富勒顿学院、查普曼大学和加州大学欧文分校。它还向该地区的酒店和其他企业提供服务。
解决方案
为了应对这一挑战,Patty's Cakes and Desserts 于 2020 年 5 月实施了 Onfleet 路线优化平台。Onfleet 接管了公司配送和路线的所有方面。该平台的用户友好界面和通知提供了交付过程的控制和可见性。尽管不是专业编码员,面包店代表 Gomez 仍能够通过 Onfleet 的 API 改进公司的配送运营。该技术使面包店能够专注于他们最擅长的事情,同时处理复杂的物流。
运营影响
  • The implementation of Onfleet has not only allowed Patty’s Cakes and Desserts to manage the increased delivery demand but also improved the efficiency of their operations. The bakery can now visually see what deliveries they have and how to put those routes together in the most efficient manner. This has made managing large volumes of deliveries doable. Furthermore, the tracking and delivery notifications provided by Onfleet have been well received by customers, leading to increased customer satisfaction. The bakery's employees have also benefited from the implementation of Onfleet. They are now more aware of their routes and the importance of proper delivery, contributing to the overall success of the business.
数量效益
  • Delivery demand for Patty’s Cakes and Desserts remains steady at a 400% increase even 2 years after the start of the pandemic.
  • The bakery is able to manage volume surges, such as sending out 120 orders in two days around Valentine’s Day.
  • The bakery has been able to maintain its delivery volume without the need for a third-party delivery company.

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