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Bandwidth makes strides with operational efficiency
技术
- 分析与建模 - 实时分析
- 平台即服务 (PaaS) - 连接平台
适用功能
- 商业运营
用例
- 预测性维护
- 过程控制与优化
服务
- 云规划/设计/实施服务
挑战
Bandwidth 是一家云通信软件公司，帮助 Google、Microsoft、Uber 和 Zoom 等企业通过全球网络和语音、消息和紧急服务 API 将世界各地的人们联系起来。扩展如此庞大的环境所面临的挑战说明了可见性和即时警报的重要性。Bandwidth 已经发展到其网络监控工具无法提供支持增长所需的洞察力水平的地步。在使用 LogicMonitor 之前，该团队将大约 31% 的时间花在额外工作和配置监控上，而没有花足够的时间进行开发，导致效率低下和机会成本。Bandwidth 开始重新评估其监控策略，并寻找一个可观察性平台，该平台将提供有效扩展和主动解决问题所需的洞察力和预测。
关于客户
Bandwidth 是一家云通信软件公司，帮助 Google、Microsoft、Uber 和 Zoom 等企业通过全球网络和语音、消息和紧急服务 API 将世界各地的人们联系起来。该公司拥有 190 多名员工，从事 IT 服务行业。该公司需要一种解决方案来帮助数字化转型、确保运营效率、提高 IT 可见性并促进创新发展。
解决方案
Bandwidth 评估了符合其未来愿景和不断发展的组织目标的统一可观察性平台。他们的关键要求是可扩展性、自动化和可访问性，以确保运营效率。在选择 LogicMonitor 并利用多实例主动发现后，Bandwidth 能够在仅六个月的时间内从其之前的平台（该平台充斥着复杂的集成）迁移，并且仅需一个人负责支持。LogicMonitor 的内置支持和详细文档也对他们的迁移起到了重要作用，帮助他们快速构建所需的定制自动化概念，以提高创新开发和正常运行时间。现在，Culbertson 和他的团队能够专注于通过自动化和可访问性来扩展和扩展他们的监控策略。通过利用 LogicMonitor 强大的统一可观察性平台，Bandwidth 能够自动化过去繁琐且耗时的流程。
运营影响
数量效益
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