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BC Ferries Streamlines Policy and Procedure Updates for Smoother Sailing
技术
- 功能应用 - 运输管理系统 (TMS)
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 海洋与航运
- 运输
适用功能
- 物流运输
用例
- 自主运输系统
- 现场人员安全管理
挑战
BC Ferries 是加拿大一家大型运输公司,该公司一直在苦苦思索一种耗时且低效的方法,即手动修改纸质流程和程序信息并将其分发给其 35 艘船舶和 47 个码头。这带来了重大风险,因为员工可能无法及时收到重要的安全更新。该公司还面临着在其庞大的网络中维护最新印刷政策和程序的挑战。更新策略和程序的手动过程涉及物理签核,导致版本控制问题以及谁需要批准哪些更改的混乱。这个费力的过程非常耗时,以至于每年只提供一两次更新。
关于客户
BC Ferries 是一家总部位于加拿大的运输公司。该公司运营着 35 艘船舶和 47 个码头,每年为超过 2000 万人提供服务,这些人依靠其服务往返于不列颠哥伦比亚省海岸的 47 个目的地。公司的使命是提供安全、可靠、高效的海上运输服务,不断超越客户、员工和社区的期望。 BC Ferries 遵守最新的安全法规,并尽可能实施最佳实践,从以往的情况中吸取教训以提高安全性。
解决方案
为了应对这些挑战,BC Ferries 与 itgroove 合作实施了基于 Nintex 平台、SharePoint Server 2010 和 Muhimbi 的自动化审批和发布系统。该解决方案称为 eFleet,于 2012 年 1 月上线。它将 Nintex 工作流程与 Muhimbi PDF Converter for SharePoint 工具集成在一起,BC Ferries 之前购买了该工具,并包含对 Nintex 的本机支持。 BC Ferries 现在可以使用自动化工作流程将文档合并到 PDF 字段中。该解决方案可以在 5 小时内处理 10,000 多个原始文档。该工作流程包括 340 多个步骤,并被数百名文档作者和 50 多名审批者使用。员工现在拥有一种快速查看最近更新信息的机制,有助于确保他们始终了解重要的安全和监管变化。
运营影响
数量效益
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