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Octane AI > 实例探究 > Buckle Me Baby Coats 如何通过尺码查找器测验减少 95% 的退货和换货
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Buckle Me Baby Coats: Reducing Returns and Exchanges by 95% with a Size Finder Quiz

技术
  • 传感器 - 自动驾驶传感器
适用行业
  • 服装
  • 教育
适用功能
  • 采购
用例
  • 智能停车
  • 车辆到基础设施 (V2I)
挑战
Buckle Me Baby Coats 的创始人 Dahlia Rizk 希望减少专为汽车座椅设计的儿童外套的退货和换货。
关于客户
Buckle Me Baby Coats 是一个提供专为汽车座椅设计的儿童外套的品牌,为普通冬季外套提供了更安全的替代品。
解决方案
Buckle Me Baby Coats 实施了尺码查找测验,帮助顾客为孩子选择合适的尺码和保暖程度,从而减少退货的需要。
运营影响
  • The implementation of the size finder quiz and the standardization of sizes across all coat lines had a significant impact on Buckle Me Baby Coats' operations. The quiz not only reduced the number of returns and exchanges but also improved the shopping experience for customers, leading to a higher conversion rate of 16.45%. The reduction in returns also meant less time and resources spent on processing returns and exchanges, allowing the company to focus more on production and sales. Furthermore, the increase in overall store revenue demonstrated the effectiveness of these solutions in driving business growth.

数量效益
  • Reduced return rates by 95%

  • Avoided approximately 23,400 coat returns in one year

  • Increased sales from 10,000 to 40,000 coats per year

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