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Twilio > 实例探究 > 使用 Callify.ai 自动推销电话:提高销售电话的效率和质量
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Callify.ai: Revolutionizing Cold Calling with IoT

适用行业
  • 金融与保险
  • 电信
适用功能
  • 销售与市场营销
用例
  • 语音识别
  • 时间敏感网络
挑战
对于人才招聘人员和其他推销电话的人来说,80% 的通话工作都浪费在未接电话、拒绝或时机不当上。
关于客户
Callify 的客户包括埃森哲、Allegis Group、Axis Bank、Bosch、Capgemini、HDFC Bank、Infosys、Kelly Services、NTT Data、WNS 等。他们主要在印度,但最近在澳大利亚、菲律宾和埃及获得了新客户,并希望扩展到美国。 Callify 还利用 Twilio 作为印度以外客户的电信提供商。
解决方案
使用 Twilio Programmable Voice 实施呼叫资格解决方案后,浪费的精力减少到 20%,效率提高。 Callify 随后将该解决方案扩展到其他行业。
运营影响
  • The implementation of Twilio Programmable Voice and Messaging has revolutionized the way Callify operates. The solution allows for many simultaneous calls to be scheduled ahead of time, enabling recruiters to focus on the most promising candidates. The ease of implementation allowed Callify’s developers to create a workable call flow within four to five days and then deploy their solution in less than a month. The company saw a surge in calls during the pandemic, as people became more approachable and available while working from home. This led to an increase in the usage of phone calls and the acquisition of more customers. Looking ahead, Callify plans to expand its product offering and its footprint across the world, and extend its call qualifying solution to many other new industries.
数量效益
  • 80% of wasted call efforts reduced to 20%
  • Efficiency increased by 30%
  • 20,000 calls made per day, with 2,000 of those being international

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