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Carrier Partners with LogicMonitor in Path to Unified Observability
技术
- 分析与建模 - 实时分析
- 平台即服务 (PaaS) - 连接平台
适用功能
- 离散制造
- 维护
用例
- 预测性维护
- 实时定位系统 (RTLS)
服务
- 数据科学服务
- 系统集成
挑战
Carrier Global Corporation 是全球领先的建筑和冷链解决方案提供商，其混合基础设施面临挑战。该公司最近从前母公司分离出来，并参与了多次并购。这导致其环境中混合了新旧架构，包括需要移除的工厂中的旧架构。Carrier 希望提高其不断增长的混合环境的可见性，缩短平均修复时间 (MTTR)，并通过自动化主动监控其基础设施，以尽快发现和解决问题。
关于客户
开利全球公司是全球领先的健康、安全和可持续建筑和冷链解决方案提供商。该公司业务涉及三大领域，包括暖通空调、消防和安防以及制冷。开利拥有 80 多个品牌，业务遍布 160 个国家。该公司拥有 56,000 名员工，并参与了多起并购。开利的基础设施是新旧混合的，因为他们最近从前母公司分离出来。
解决方案
Carrier 与 LogicMonitor 合作实施了统一的可观察性平台 LM Envision。该平台为 Carrier 提供了一站式视图，可以查看其庞大且不断发展的基础设施，从而提高了可见性和主动监控能力，以便快速解决问题。例如，当 Microsoft 发布一个补丁暂时破坏了 Carrier 的 Active Directory 环境时，他们能够利用 LogicMonitor 通过开箱即用的 Active Directory 仪表板为其环境带来的可见性，帮助更快地获得控制权并领先于问题发生。LogicMonitor 的内置仪表板和创建自定义复杂数据源的能力也有助于减少他们花在找出问题发生位置上的时间。
运营影响
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