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IBM > 实例探究 > Celerity 通过融资提高客户满意度

Celerity Enhances Client Satisfaction and Business Efficiency with IBM Global Financing

技术

网络与连接 - NFC

适用行业

汽车
金融与保险

适用功能

采购
销售与市场营销

用例

租赁金融自动化
智能合约

挑战

Celerity 是一家 IT 咨询和集成公司，希望建立客户关系、降低交易风险并管理营运资金。

关于客户

Celerity Limited 是 IBM 的首要业务合作伙伴，其客户涵盖各行各业的大中型企业以及公共部门组织。自 2002 年以来，他们一直成功提供 IT 解决方案。

解决方案

Celerity 使用 IBM 全球融资部为其销售交易提供资金，这帮助他们加快了合同谈判并避免了实施延迟。他们提供贷款和租赁等融资选择，以满足客户的 IT 融资需求。

运营影响

The adoption of IBM Global Financing has brought about significant operational benefits for Celerity. It has become a natural part of their sales activities, helping to speed up negotiations and agree on contract terms more quickly. This has been beneficial for both Celerity and their clients. The flexibility of the financing model has allowed Celerity to cater to the total IT financing needs of their clients, offering them the affordability they require for strategic investments. The use of the Rapid Online Financing tool has further enhanced their operational efficiency, providing immediate support for quotes, credit checks, and contracts. This has enabled Celerity to provide a variety of alternative quotes to their clients, making the negotiation process more efficient. Furthermore, the certainty of payment and faster payment process has made it easier for Celerity to manage their working capital and reduce their credit costs.

数量效益

Financed sales remove risks of default and uncertainty in receivables.
Payment for a financed sale is received quickly and predictably within 10 working days.
For very large orders, which might stress Celerity’s lines of credit, they make use of IGF Commercial Financing, providing a payment guarantee to the distributor.

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