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IBM > 实例探究 > 通过社交业务和内容分析加速专业知识发展
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CEMEX S.A.B. de C.V.: Leveraging Social Business and Analytics for Employee Expertise Development

技术
  • 分析与建模 - 预测分析
  • 网络安全和隐私 - 身份认证管理
适用行业
  • 水泥
  • 教育
适用功能
  • 产品研发
服务
  • 培训
挑战
CEMEX 希望构建并加速其社交业务平台上的协作和内容创建,以利用员工已经开发的信息共享。
关于客户
CEMEX SAB de CV 是水泥、预拌混凝土、骨料和相关建筑材料制造和分销领域的全球领导者。他们在 50 多个国家拥有超过 44,000 名员工,2012 年收入超过 150 亿美元。
解决方案
该解决方案使用内容分析,通过分析每个员工的社交媒体内容创建和消费模式来确定整个组织的专业领域。预测模型用于分析专业知识差距并定义个性化技能发展计划,以加快员工获得专业知识的距离。
运营影响
  • The implementation of the solution has significantly improved CEMEX's ability to identify and disseminate subject expertise across the organization. By leveraging existing employee-created content, the company has been able to reduce the need for additional resources to develop, deliver, and support separate curricula. The solution's precise measurement of learner expertise level and use of personalized recommendations have accelerated employee learning. The intuitive visualizations have motivated and empowered learners to assess and advance their expertise independently. Furthermore, the ability to measure employee progress and express the value of expertise development as a learning ROI has encouraged employees to advance their skills, keeping the company competitive.
数量效益
  • The solution enables CEMEX to identify subject expertise in the organization, thus improving the company’s ability to disseminate it across the workplace.
  • By automatically deriving learning topics from existing employee-created content, CEMEX reduces the need to allocate additional resources to develop, deliver and support separate curricula.
  • The solution precisely measures learner expertise level and uses personalized recommendations to accelerate employee learning.

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