Chewy's Innovative Candidate Engagement Strategy Reduces Time to Fill by 45%

The implementation of the new candidate engagement strategy has significantly improved Chewy's recruitment process. The use of iCIMS Text Engagement has allowed the company to maintain close contact with candidates, resulting in a higher response rate. The early outreach within the first 48 hours of a candidate's journey has also helped the company attract quality candidates. The introduction of Uber Eats cards for candidates on their interview days has added a personal touch to the virtual interview process, helping to 'wow' candidates and maintain the company's reputation for providing delightful experiences. Overall, the new strategy has not only improved the efficiency of the recruitment process but also enhanced the candidate experience.

Early outreach reduced time to fill by 45%

Increased candidate response rate due to the use of text messages