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Astera > 实例探究 > Ciena Corporation Extracts Key Data from Purchase Order PDFs within Minutes and Automates the Digitization Process

Ciena Corporation Extracts Key Data from Purchase Order PDFs within Minutes and Automates the Digitization Process

技术

平台即服务 (PaaS) - 数据管理平台

适用行业

电信

适用功能

商业运营
销售与市场营销

用例

自动化疾病诊断

服务

数据科学服务

挑战

Ciena Corporation, a leading networking products and services provider, was facing challenges with the time-consuming process of manually extracting data from PDF purchase orders and feeding it to their in-house custom application. This manual data entry was laborious and prone to human errors, leading to delays in the sales transactions. The company receives customer requests for its products and services in the form of a Purchase Order via multiple methods, including emails. Order and account managers use these POs to create sales orders and initiate related business processes to complete the customer request. These POs are generally in PDF format and comprise of key information, such as customer name, price, currency, total value, parts, addresses, and more. Since every customer uses a different structure and layout for the PO, Order Managers have to read these files and enter this data manually into their ERP system to initiate a sales order transaction.

关于客户

Ciena Corporation is a pioneer in the networking industry, known for providing a full spectrum of networking services, software, and equipment to telecommunication companies. Having a market presence in over 35+ countries, Ciena empowers telcos to build scalable, adaptive networks for meeting evolving consumer demands. The company boasts a vast portfolio of 1500+ customers worldwide that issue purchase orders (PO) regularly for Ciena’s products and services. Ciena Corporation utilizes Astera ReportMiner to extract unstructured data from purchase order PDFs and move it through various tools for creating sales orders.

解决方案

Ciena Corporation chose Astera ReportMiner to handle its purchase order digitization. Astera ReportMiner has been developed to handle data extraction jobs of all sizes and complexities. It has enabled Ciena to automate the entire process by fetching PDF files directly from emails, extracting the required text fields into XML, and sending it to POCollaborator for fact-checking and validation. Ciena leverages ReportMiner’s template-based extraction feature that enables users to reuse the same report model for POs coming in from existing customers. As for new customers, the company utilizes features, like Pattern Match, to search important text fields, especially within the lengthy PDFs, and quickly create templates for future use.

运营影响

Ciena now digitizes purchase orders in approximately 2 minutes, which took 30 minutes to a few hours before.
The digitized PDFs come out to a 15X faster data extraction process, enabling account and order managers to push through customer requests far more efficiently.
Ciena Corporation relies on Astera ReportMiner’s capabilities to automate PO digitization, enabling it to create and process sales orders accurately in a matter of minutes.

数量效益