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实例探究 > Control Center automation enables measurable cost savings and efficiency gains for Logitrac

Control Center automation enables measurable cost savings and efficiency gains for Logitrac

技术
  • 分析与建模 - 实时分析
  • 应用基础设施与中间件 - API 集成与管理
  • 平台即服务 (PaaS) - 连接平台
适用行业
  • 建筑与基础设施
  • 消费品
  • 运输
用例
  • 资产健康管理 (AHM)
  • 车队管理
  • 预测性维护
  • 远程资产管理
服务
  • 软件设计与工程服务
  • 系统集成
挑战
Logitrac faced significant challenges in managing a broad customer base across various industries, requiring efficient and secure communication from devices to data centers. The company needed a solution to optimize SIM connectivity, manage device configurations, and provide real-time data to customers. Additionally, Logitrac struggled with visibility and control when working with partners not using the Cisco Jasper platform, leading to inefficiencies and increased costs.
关于客户
Logitrac is a global provider of GPS-based tracking and asset management solutions, serving a wide range of industries including transportation, fleet management, construction, and the consumer market. The company leverages advanced technology to offer real-time visibility and automated controls, enhancing efficiency and reducing costs for its customers. With a diverse customer base and operations in 18 countries, Logitrac is committed to delivering accurate and timely information for equipment management, maintenance alerts, and monitoring unauthorized vehicle use.
解决方案
Logitrac implemented the Cisco Jasper platform to enhance device management efficiency through automation. The platform allows for real-time management of SIM connectivity, device status adjustments, and rate plan modifications. By automating tasks such as configuring customer devices and setting usage alerts, Logitrac significantly reduced labor costs and improved operational efficiency. The platform's API capabilities and intuitive user interface facilitated seamless integration into Logitrac's daily workflow, enabling the company to monitor high device usage and control costs effectively. Additionally, the platform's real-time data and overage alerts provided resellers with better insights into customer needs, allowing for proactive problem-solving and cost-saving adjustments.
运营影响
  • Logitrac achieved higher device management efficiency through automation, reducing the time required for standard orders from multiple hours to a few minutes.
  • The company experienced significant cost savings by automating the configuration of thousands of devices, which would have taken weeks if done manually.
  • Real-time data and overage alerts enabled resellers to understand customer needs better and make timely adjustments, preventing cost overruns.
数量效益
  • Logitrac expanded its operations into 18 countries.
  • The time required for standard order configuration was reduced from multiple hours to a few minutes.

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