Customer Success: Cactus Jack’s Auto

技术

传感器 - 全球定位系统

适用行业

汽车

适用功能

商业运营
销售与市场营销

用例

资产健康管理 (AHM)
车载远程信息处理

服务

系统集成

挑战

Before implementing the GoldStar GPS system, Cactus Jack’s Auto was facing significant challenges with their repo department. They had 1,800 active accounts and were actively searching for 150 vehicles. After a six-month search, these vehicles were written off as total losses. This represented a significant loss for the company, amounting to 8% of all accounts. The company was in dire need of a solution that could help them reduce the number of vehicles being pursued, lower recovery costs and time, retain more working capital, decrease the number of write-offs, and recoup vehicles stolen from their lots.

关于客户

Cactus Jack’s Auto is Arizona’s largest Buy Here Pay Here dealership with 9 state-wide locations. For over 18 years, they have specialized in helping drivers with bad credit get financed for a used car or truck. They have been a Spireon GoldStar GPS customer since 2011. The company has a significant number of active accounts and was facing challenges with vehicle repossession and write-offs.

解决方案

Cactus Jack’s Auto implemented Spireon GoldStar GPS devices in all their vehicles. The GPS system allowed the company to track their vehicles, reducing the number of vehicles being pursued and lowering recovery costs and time. The system also helped the company retain more working capital by decreasing the number of write-offs. Additionally, the GPS system enabled the company to recoup vehicles that were stolen from their lots. The implementation of the GPS system was a strategic move that aimed to improve the company's operations and reduce losses.

运营影响

The implementation of the Spireon GoldStar GPS system resulted in a significant reduction in the number of vehicles being pursued by the repo department.
The company was able to lower recovery costs and time, resulting in significant savings.
The GPS system helped the company retain more working capital by decreasing the number of write-offs.

数量效益

Active accounts with repo department increased to 3,700
Number of vehicles being searched for reduced to 140, representing 3% of total accounts
Reduction of vehicles being pursued by 5%