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Datacor Takes The Pain Out of Software Installation
技术
- 功能应用 - 企业资源规划系统 (ERP)
适用行业
- 化学品
适用功能
- 销售与市场营销
- 商业运营
用例
- 供应链可见性(SCV)
- 库存管理
服务
- 软件设计与工程服务
- 系统集成
挑战
Tilley Chemical was in search of a software solution that could seamlessly integrate their processes without causing major disruptions to their business operations. They had previously considered multiple vendors but had a long-standing relationship with Datacor, having purchased their Chempax software 15 years prior. The company needed a solution that would not only upgrade their existing software but also provide them with long-term support and an understanding of the specific needs of the chemical industry.
关于客户
Tilley Chemical is a distributor of a wide range of industrial chemicals and solvents, including specialty chemicals for the food, pharmaceutical, and personal care industries. The company also distributes a complete line of industrial and automotive oils and lubricants from leading manufacturers. In 2006, Tilley Chemical was ranked among the top 100 chemical sales distributors in North America by Purchasing.com. The company was looking for a software solution that could seamlessly integrate their processes without causing major disruptions to their business operations.
解决方案
Tilley Chemical decided to purchase Chempax VB and eChempax software from Datacor. The installation process was smooth and did not disrupt the company's operations. The new software was up and running by the following Monday, eliminating the need to run parallel systems. The solution also allowed the company to maintain historical data. The software has led to workflow improvements such as paperless order entry and a reduction in overtime. The company also uses Datacor's eChempax solution, which provides their sales force with access to up-to-date customer account data virtually anywhere, anytime. This has resulted in better preparation for sales calls, reduced order errors, and fewer calls to the office, leading to fewer interruptions for office staff.
运营影响
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