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实例探究 > Delivering healthy and affordable meals to homebound seniors

Delivering healthy and affordable meals to homebound seniors

技术
  • 功能应用 - 企业资源规划系统 (ERP)
  • 功能应用 - 远程监控系统
适用行业
  • 食品与饮料
  • 医疗保健和医院
适用功能
  • 商业运营
  • 设施管理
用例
  • 远程资产管理
服务
  • 软件设计与工程服务
  • 系统集成
挑战
CICOA Aging & In-Home Solutions faced several challenges in their Meals & More program. They needed to provide seniors with a reusable, contactless meal voucher card to replace the traditional paper accounting system. This change aimed to streamline the process and make it more efficient. Additionally, they wanted to ease the intake process so that congregate sites could register clients or CICOA could do it on their behalf. Another significant challenge was the need to create reports easily for State and Federal agencies, which was cumbersome with the existing paper-based system. The goal was to improve the overall efficiency and effectiveness of the program, ensuring that seniors received their meals without any hassle.
关于客户
CICOA Aging & In-Home Solutions is a non-profit organization based in Marion County, Indiana. They provide a range of services aimed at improving the quality of life for seniors and individuals with disabilities. One of their key services is the Meals & More program, which offers nutritionally balanced meals to homebound seniors. The program is designed to sustain health and improve the quality of life for seniors by providing them with appetizing and nutritious meals. CICOA collaborates with multiple hospitals, congregate sites, and transportation providers to deliver these services. The organization has been operational since June 2019 and has been continuously working to improve its service delivery mechanisms.
解决方案
To address these challenges, CICOA implemented the QRyde technology. This technology provided seniors with a reusable, contactless meal voucher card, replacing the traditional paper accounting system. The electronic system made it easier to track meal vouchers and streamline the entire process. The QRyde solution also simplified the intake process, allowing congregate sites to register clients or enabling CICOA to do it on their behalf. This made the registration process more efficient and less time-consuming. Additionally, the QRyde technology facilitated the easy creation of reports for State and Federal agencies, ensuring compliance and transparency. The implementation of this technology significantly improved the operational efficiency of the Meals & More program, making it easier for seniors to receive their meals and for CICOA to manage the program effectively.
运营影响
  • The implementation of QRyde technology provided seniors with a reusable, contactless meal voucher card, significantly improving the user experience.
  • The electronic system replaced the cumbersome paper accounting system, streamlining the process and making it more efficient.
  • The intake process was simplified, allowing congregate sites to register clients or enabling CICOA to do it, thus saving time and resources.
数量效益
  • 13,002 COVID-safe rides were given between March 2020 and December 2020.

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