下载PDF
Digital Transformation of Atlanta Grout & Tile: An IoT Case Study
技术
- 应用基础设施与中间件 - 事件驱动型应用
- 基础设施即服务 (IaaS) - 云计算
适用行业
- 水泥
- 电子商务
适用功能
- 维护
- 采购
用例
- 施工管理
- 人员跟踪与监控
服务
- 云规划/设计/实施服务
- 系统集成
挑战
多年来，Atlanta Grout & Tile 的传统商业模式一直以稳定的速度增长，但他们落后于网络革命及其吸引新消费者群的机会。因此，他们着手寻找技术如何重塑他们的商业模式并快速发展。他们开始为每个部门的信息和劳动力管理使用来自不同供应商的独立软件。
使用这些独立软件意味着他们必须在 Excel 和不同系统之间的导出/导入数据上做大量的手动工作。这导致间接费用增加和对客户的响应速度变慢。他们还必须手工准备大量报告，并且无法了解客户趋势以做出有效的业务决策。
客户
亚特兰大灌浆和瓷砖是瓷砖
关于客户
Atlanta Grout & Tile 是一家位于乔治亚州伍德斯托克的瓷砖、石材和灌浆修复公司。他们从事这项业务超过 13 年，拥有丰富的专业知识，并通过他们的认证专业人员为他们的客户提供高质量的工作。他们还在创造突破性产品——pFOkUS®——瓷砖清洁和维护领域的最佳产品之一方面发挥了重要作用。
解决方案
Synlogics 开始咨询他们以了解他们的业务流程，并从头开始设计一个新的综合集成系统，以提高他们的劳动力效率并使他们更贴近客户。
将 CRM 重新设计为 SaaS 架构。自动化 Atlanta Grout & Tile 业务流程的最重要原因之一是支持特许经营，通过特许经营可以在特许经营商之间共享最佳实践，从而为客户提供无缝的品牌体验。
设计和开发新的电子商务门户。拥有一个用户友好且设计丰富的网站，向客户展示服务和产品是吸引合适客户的最重要因素。
领导和活动管理。另一个标识是 Equis Financial 为其代理人进行的活动，其中有大量使用 Microsoft Excel 的手动流程。
为代理创建移动应用程序。保险代理人将 80% 的时间花在现场与客户会面、安排约会或旅行上。访问现场客户的所有信息有助于他们更轻松地计划他们的一天。
迁移到 AWS 云。与内部托管相比，云计算带来了几个优势——降低了基础设施采购和维护的成本、更好的数据安全性以及更少的停机时间。
运营影响
数量效益
相关案例.
Case Study
System 800xA at Indian Cement Plants
Chettinad Cement recognized that further efficiencies could be achieved in its cement manufacturing process. It looked to investing in comprehensive operational and control technologies to manage and derive productivity and energy efficiency gains from the assets on Line 2, their second plant in India.
Case Study
Revolutionizing Construction Equipment Rental: A Case Study on ProsRent and ENO8
ProsRent, a startup that won the 'Best Financial Opportunity' and 'Best Pitch' at CodeLaunch 2016, aimed to revolutionize the way construction professionals source and rent heavy equipment. In the construction industry, project managers and contractors typically rent heavy equipment from supply companies. However, predicting inventory can be challenging, and finding the required equipment at the right time and place can be a hassle. If the preferred vendor doesn't have the required equipment, it results in wasted time and money in searching for it, often leading to higher costs due to non-preferred rates and increased delivery costs if the vendor is located far from the job site. Suppliers, on the other hand, desired access to a wider base of trusted renters that they didn't have to vet themselves and wanted to offer dynamic rental pricing based on demand and availability in their market. ProsRent's challenge was to produce a minimum viable product that was fast and first to market but also strong enough to engender loyalty and repeat business from the target market.
Case Study
IoT Solution Enhances Comfort and Energy Efficiency at Apple Valley Commons Office
Apple Valley Commons, a mixed-use office complex built in 1986, was facing significant comfort and energy efficiency challenges. The building, which houses a variety of businesses, was experiencing extreme temperature imbalances, causing discomfort to employees and clients. Despite outdoor temperatures being consistently high during summers, occupants had to use space heaters to keep warm. The electricity bills from the constant operation of the heat pump were exorbitant. The building's elevator room on the roof was also overheating, reaching temperatures of 130 to 140 degrees, causing the elevator equipment to shut down. The building's existing controls solution did not provide a front end for diagnostics or remote control. The building management was seeking a solution that could address these temperature issues, improve occupant comfort, reduce operational costs, and increase building visibility.
Case Study
Revamping EE's Legacy ERP: A Case Study on BT's Strategic Transformation
EE, even after its merger with BT, was operating its ERP estate on legacy infrastructure, hosted on the premises of a third-party supplier. This outdated system resulted in a volume-based operational model, higher time to market, longer delivery cycles, and unsatisfactory customer experience. BT recognized the need for a strategic transformation of these aging ERP systems and sought a partner who could proactively manage application services. The partner was also expected to handle development requirements associated with application management services, drive accountability, and ownership with a time and target-driven transformation of these services. BT's primary goals were to improve customer experience, reduce cycle time, and measure these improvements with precision.
Case Study
AI-based Automation for Commercial Office HVAC: A Verdigris Case Study
Modern buildings are required to run longer hours, support a variety of end uses, and contribute to higher levels of economic productivity, leaving a thin margin for error. However, even the most advanced building and environmental control systems have failed to adequately support facilities and operations management. Buildings are often inefficient and the people using them are underserved. To meet occupant comfort and maintain cost and energy efficiency, a dynamic, AI-assisted approach is needed.
