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Digitalization: Prescription for Success
技术
- 应用基础设施与中间件 - API 集成与管理
- 平台即服务 (PaaS) - 连接平台
- 平台即服务 (PaaS) - 数据管理平台
- 分析与建模 - 实时分析
适用行业
- 零售
- 医疗保健和医院
适用功能
- 销售与市场营销
- 商业运营
用例
- 库存管理
- 供应链可见性(SCV)
- 零售店自动化
服务
- 系统集成
- 软件设计与工程服务
挑战
The retail pharmacy company, a global enterprise with nearly half a million employees and operations in numerous countries, was facing challenges due to heightened competition from digital disrupters like Amazon, increasing healthcare costs and changing regulations, growing customer choices and expectations, and a boom in IoT healthcare devices. One of the biggest changes in the company’s history was the recent merger of two major companies that created it. This massive undertaking brought together two iconic brands with complementary footprints, but very different IT architectures. The newly formed company was dealing with a very complex environment—and many different technologies across the enterprise. It needed a solution to standardize global operations—a “cook once, serve many” solution.
关于客户
The customer is a retail pharmacy company, the first global enterprise of its kind. It employs nearly half a million people, operates more than 10,000 stores and hundreds of distribution centers in numerous countries, and delivers products to nearly a quarter million healthcare providers. It is also one of the world’s most admired companies. One of the biggest changes in the company’s history was the recent merger of two major companies that created it. This massive undertaking brought together two iconic brands with complementary footprints, but very different IT architectures.
解决方案
After considering SAP®, Oracle and its current IBM® technology stack, the company found Software AG was the clear choice. Software AG presented a clear and compelling business case for a digital business platform. Rather than buy more tools (and add complexity), the company would invest in a unified set of software capabilities to achieve productivity improvements with faster application development, more reuse and reduced maintenance costs, improved infrastructure stability— greater reliability, less downtime and faster issue resolution, lower OPEX by optimizing the application portfolio, and lower inventory costs, thanks to end-toend supply chain integration and visibility. The company focused in on the value of vendor independence. Rather than being locked into one vendor’s proprietary approach, it would be free to use and choose any IT as well as build on current investments in SAP and IBM systems. Technology-agnostic, Software AG’s Digital Business Platform would work with all systems as an “independent federation layer” now and with future acquisitions.
运营影响
数量效益
相关案例.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Case Study
Improving Production Line Efficiency with Ethernet Micro RTU Controller
Moxa was asked to provide a connectivity solution for one of the world's leading cosmetics companies. This multinational corporation, with retail presence in 130 countries, 23 global braches, and over 66,000 employees, sought to improve the efficiency of their production process by migrating from manual monitoring to an automatic productivity monitoring system. The production line was being monitored by ABB Real-TPI, a factory information system that offers data collection and analysis to improve plant efficiency. Due to software limitations, the customer needed an OPC server and a corresponding I/O solution to collect data from additional sensor devices for the Real-TPI system. The goal is to enable the factory information system to more thoroughly collect data from every corner of the production line. This will improve its ability to measure Overall Equipment Effectiveness (OEE) and translate into increased production efficiencies. System Requirements • Instant status updates while still consuming minimal bandwidth to relieve strain on limited factory networks • Interoperable with ABB Real-TPI • Small form factor appropriate for deployment where space is scarce • Remote software management and configuration to simplify operations
Case Study
Gas Pipeline Monitoring System for Hospitals
This system integrator focuses on providing centralized gas pipeline monitoring systems for hospitals. The service they provide makes it possible for hospitals to reduce both maintenance and labor costs. Since hospitals may not have an existing network suitable for this type of system, GPRS communication provides an easy and ready-to-use solution for remote, distributed monitoring systems System Requirements - GPRS communication - Seamless connection with SCADA software - Simple, front-end control capability - Expandable I/O channels - Combine AI, DI, and DO channels
Case Study
How Sirqul’s IoT Platform is Crafting Carrefour’s New In-Store Experiences
Carrefour Taiwan’s goal is to be completely digital by end of 2018. Out-dated manual methods for analysis and assumptions limited Carrefour’s ability to change the customer experience and were void of real-time decision-making capabilities. Rather than relying solely on sales data, assumptions, and disparate systems, Carrefour Taiwan’s CEO led an initiative to find a connected IoT solution that could give the team the ability to make real-time changes and more informed decisions. Prior to implementing, Carrefour struggled to address their conversion rates and did not have the proper insights into the customer decision-making process nor how to make an immediate impact without losing customer confidence.