下载PDF
DinarPAY: Enhancing Customer Reach and Engagement through WhatsApp and SMS Integration
技术
- 平台即服务 (PaaS) - 应用开发平台
- 机器人 - 轮式机器人
适用行业
- 国家安全与国防
- 电信
用例
- 机器间付款
- 实时定位系统 (RTLS)
挑战
在现金支付不断减少的世界中，由于缺乏沟通渠道，DinarPAY 的覆盖范围受到限制。他们仅依靠短信更新，而短信更新无法到达某些国家/地区的客户。
关于客户
DinarPAY 是一个基于云的无现金支付网关平台，提供多币种虚拟卡和借记卡实时授权。他们为客户提供移动钱包，以第纳尔货币支付、转账和充值。商家还可以使用他们的平台进行数字支付。
解决方案
DinarPAY 引入了 WhatsApp 作为银行更新和身份验证的新沟通渠道。他们与 Infobip 合作，采用其 WhatsApp Business Platform 解决方案，从而可以与无法进行短信联系的国家/地区的客户进行更好的沟通和互动。
运营影响
数量效益
相关案例.
Case Study
Vodafone Hosted On AWS
Vodafone found that traffic for the applications peak during the four-month period when the international cricket season is at its height in Australia. During the 2011/2012 cricket season, 700,000 consumers downloaded the Cricket Live Australia application. Vodafone needed to be able to meet customer demand, but didn’t want to invest in additional resources that would be underutilized during cricket’s off-season.
Case Study
SKT, Construction of Smart Office Environment
SK T-Tower is the headquarters of SK Telecom. Inside the building, different types of mobile devices, such as laptops, smartphones and tablets, are in use, and with the increase in WLAN traffic and the use of quality multimedia data, the volume of wireless data sees an explosive growth. Users want limitless Internet access in various places in addition to designated areas.
Case Study
Data Capture for Afghanistan Forces
Electronic equipments on the field of Afghanistan provided information on the status of the vehicle and to identify potential threats surrounding it to the British Force. The monitoring and interpretation of this data requires robust and sophisticated digitization for data capture and communication.
