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Twilio > 实例探究 > Duolingo 通过 Twilio verify 增强应用程序参与度

Enhancing App Engagement and User Verification with Twilio: A Duolingo Case Study

适用行业

教育
电信

服务

培训

挑战

Duolingo 希望将社交共享安全地集成到他们的应用程序中以提高参与度。

关于客户

Duolingo 是一款应用程序，旨在让任何想要学习的人（无论身在何处）都能轻松、免费且高效地学习语言。他们希望让现有的用户群能够与同行和朋友联系，以便他们可以一起学习语言。

解决方案

通过 Twilio verify，Duolingo 构建了一种与地理位置无关的方式来验证用户并将他们与朋友联系起来。

运营影响

The partnership with Twilio significantly improved Duolingo's operational results. The integration of Twilio Verify provided a secure and efficient way for users to connect with their friends on the app, enhancing the social aspect of the learning experience. This led to an increase in user engagement, with more users becoming active on the platform daily. The seamless customer experience created by the partnership also improved the overall user experience on the app. Users could easily verify their identities and connect with their friends, making the learning process more enjoyable and effective. The enhanced security provided by Twilio Verify also ensured the safety of users' information, further boosting user trust and satisfaction.

数量效益

18% of users followed and became social
100K+ more active users per day
1% increase in learning

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