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Enhancing Public Health Protection and Customer Experience with IoT
技术
- 分析与建模 - 过程分析
- 基础设施即服务 (IaaS) - 公共云
适用行业
- 食品与饮料
- 医疗保健和医院
适用功能
- 设施管理
- 质量保证
用例
- 疾病追踪
- 时间敏感网络
服务
- 云规划/设计/实施服务
- 测试与认证
挑战
食品标准局 (FSA) 是负责英格兰、威尔士和北爱尔兰食品标准的政府机构,在收集和整合约 200 个肉类生产设施的数据方面面临着重大挑战。该过程非常耗时、不一致且效率低下,严重依赖电子表格和文档。仅每月污染报告一项就需要至少两天时间才能合并 200 个电子表格。此外,该机构在数据准确性方面遇到了困难,自动化工作经常产生错误读数。这尤其成问题,因为该机构需要公布其审计结果以支持英国政府的数据透明度议程。另一方面,Shine Lawyers 律师事务所则致力于简化客户入职的内部流程并改善客户体验。潜在客户经常在办公时间之外联系该公司,如果不立即采取行动,这些客户可能会转向其他公司。
关于客户
食品标准局是负责英格兰、威尔士和北爱尔兰食品标准的政府机构。它监控英格兰和威尔士约 200 个屠宰场的标准,收集有关动物健康和福利、设施状况以及员工安全的大量信息。该机构需要监控监管合规性并尽快发现疾病事件,以便能够迅速采取行动保护公众健康。另一方面,Shine Lawyers 是一家全天候投放其服务广告的律师事务所,这意味着潜在客户可能会在办公时间之后决定与该公司联系。
解决方案
FSA 使用 K2 软件转变其数据收集流程。该组织使用 SmartForms 确保以一致的格式收集所有所需数据并自动整合。大约有三十种不同的 K2 Software 应用程序,涵盖从事故和事件到动物福利和卫生检查结果的所有内容。这使得数据收集变得快速而直接,从而可以在数小时而不是数天或数周内生成报告。 K2 软件的使用还显着提高了数据质量,使该机构对其数据更加自信,并首次以开放数据的形式发布其审计结果。与此同时,Shine Lawyers 使用 SmartForms 作为其新客户引导解决方案的基础,允许潜在客户立即开始接收和注册流程。该解决方案引导潜在客户完成一系列基于规则的步骤,以确定 Shine 是否可以帮助他们,从而增强客户体验。
运营影响
数量效益
相关案例.
Case Study
The Kellogg Company
Kellogg keeps a close eye on its trade spend, analyzing large volumes of data and running complex simulations to predict which promotional activities will be the most effective. Kellogg needed to decrease the trade spend but its traditional relational database on premises could not keep up with the pace of demand.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Case Study
HEINEKEN Uses the Cloud to Reach 10.5 Million Consumers
For 2012 campaign, the Bond promotion, it planned to launch the campaign at the same time everywhere on the planet. That created unprecedented challenges for HEINEKEN—nowhere more so than in its technology operation. The primary digital content for the campaign was a 100-megabyte movie that had to play flawlessly for millions of viewers worldwide. After all, Bond never fails. No one was going to tolerate a technology failure that might bruise his brand.Previously, HEINEKEN had supported digital media at its outsourced datacenter. But that datacenter lacked the computing resources HEINEKEN needed, and building them—especially to support peak traffic that would total millions of simultaneous hits—would have been both time-consuming and expensive. Nor would it have provided the geographic reach that HEINEKEN needed to minimize latency worldwide.
Case Study
Gas Pipeline Monitoring System for Hospitals
This system integrator focuses on providing centralized gas pipeline monitoring systems for hospitals. The service they provide makes it possible for hospitals to reduce both maintenance and labor costs. Since hospitals may not have an existing network suitable for this type of system, GPRS communication provides an easy and ready-to-use solution for remote, distributed monitoring systems System Requirements - GPRS communication - Seamless connection with SCADA software - Simple, front-end control capability - Expandable I/O channels - Combine AI, DI, and DO channels
Case Study
Energy Management System at Sugar Industry
The company wanted to use the information from the system to claim under the renewable energy certificate scheme. The benefit to the company under the renewable energy certificates is Rs 75 million a year. To enable the above, an end-to-end solution for load monitoring, consumption monitoring, online data monitoring, automatic meter data acquisition which can be exported to SAP and other applications is required.