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Huppin’s: Streamlining and Automating Multi-Channel Sales with IoT
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 电子产品
- 海洋与航运
适用功能
- 销售与市场营销
- 仓库和库存管理
用例
- 库存管理
- 拣选/分拣/定位
服务
- 系统集成
挑战
Huppin's 是一家位于斯波坎的消费电子零售商,在整合所有销售渠道的交易方面面临着重大挑战。他们在 Magento 上运行两个网站,一个面向区域客户,另一个面向全国客户,以及亚马逊等第三方市场上的其他店面。当他们开始实施 NetSuite 作为他们的 ERP 时,他们需要一个合作伙伴来统一他们的直接订单和第三方订单。他们的目标是简化和自动化来自各个店面的这些交易的处理。如果没有自动化,他们将在订购高峰期面临障碍,从而抑制他们的成长和探索新机会的能力。
关于客户
Huppin's 是一家家族拥有的消费电子零售商,总部位于华盛顿州斯波坎。该公司已经运营了四代,销售各种电视、音频、相机和智能家居产品,并提供个性化的客户服务。在实体店为区域客户提供数十年服务后,他们推出了 OneCall.com 网站,以将业务扩展到全国。他们在 Magento 上运行两个网站,一个面向区域客户,另一个面向全国客户,以及亚马逊等第三方市场上的其他店面。
解决方案
Huppin's 选择 Celigo 的 Magento-NetSuite 集成应用程序 (SmartConnector) 将 Magento 与 NetSuite 集成。预先构建的集成流程使他们能够从 Magento 导入订单和结算,并从 NetSuite 导出运输、库存和定价信息。这种自动化显着改善了他们的订单处理。随着订单数量的增长,Celigo 在其复杂的 iPaaS 平台 Integrator.io 上开发了更新版本的 Magento-NetSuite 集成应用程序,从而进一步提高了性能。无论来自各个销售渠道的订单数量有多少,订单和结算都可以无缝导入,同时运输、库存和定价信息也可以快速导出。
运营影响
数量效益
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