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实例探究 > IMP Solutions Finds Success Moving from VAR to Managed Services with Datto

IMP Solutions Finds Success Moving from VAR to Managed Services with Datto

技术

分析与建模 - 预测分析
基础设施即服务 (IaaS) - 备份与恢复
基础设施即服务 (IaaS) - 混合云

适用行业

汽车
教育

适用功能

商业运营
设施管理

服务

云规划/设计/实施服务
系统集成

挑战

IMP Solutions needed to establish a reliable managed service provider (MSP) practice to serve the local small to midsized business market. They faced challenges in finding a trustworthy backup and disaster recovery (DR) vendor to ensure rapid recovery times and complete business continuity for their clients. The existing solutions used by their clients were either slow or incompatible with their infrastructure, leading to significant downtime and financial losses.

关于客户

IMP Solutions is a value-added reseller (VAR) based in Atlantic Canada, specializing in providing IT solutions to small to midsized businesses. They decided to transition into a managed service provider (MSP) to offer comprehensive managed IT services. Jeremy Agnew was hired as the Network Operations Center Manager to lead this new initiative. The company aimed to provide reliable, cost-effective, and efficient IT support to businesses in the region, ensuring business continuity and minimizing downtime.

解决方案

IMP Solutions partnered with Datto to provide robust backup and disaster recovery solutions. They implemented Datto SIRIS for an HVAC business, which had previously struggled with a competitor's slow disaster recovery product. The SIRIS solution was tested and installed successfully, providing rapid recovery and instilling confidence in the client. For an automotive industry client, IMP Solutions recommended the Datto SIRIS device after a significant SAN storage failure. The SIRIS device ensured uninterrupted business operations during subsequent failures by virtualizing critical servers. An educational institution also benefited from Datto's ALTO solution, which used image-based backup and a hybrid cloud model to maintain full operation during a server failure, preventing financial losses.

运营影响

IMP Solutions successfully transitioned from a VAR to an MSP, providing comprehensive managed IT services.
The implementation of Datto SIRIS and ALTO solutions ensured rapid recovery times and uninterrupted business operations for clients.
Clients experienced increased confidence in their IT infrastructure, knowing they had reliable backup and disaster recovery solutions in place.

数量效益

The HVAC business experienced a flawless offsite DR test and had the SIRIS solution installed within a month.
The automotive industry client avoided costly downtime during a subsequent failure, with no one even noticing the issue.
The educational institution achieved full operation during a server failure, avoiding crippling financial losses.