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Vonage > 实例探究 > InfoCert 的可信入职平台:彻底改变金融服务中的数字身份流程
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InfoCert's Digital Transformation in Financial Services with Vonage

技术
  • 平台即服务 (PaaS) - 应用开发平台
  • 传感器 - 相机/视频系统
适用行业
  • 电子产品
  • 国家安全与国防
用例
  • 欺诈识别
  • 篡改检测
服务
  • 系统集成
挑战
在数字时代,InfoCert 面临着时间和资源密集型数字身份流程的挑战,这些流程容易受到欺诈,并且无法满足精通数字的消费者的期望。
关于客户
InfoCert 是数字化转型领域的领先公司,为客户提供安全和创新的技术。它的客户包括 50 多家欧洲银行机构和欧盟委员会。
解决方案
InfoCert 实施了 Vonage 安全可靠的视频平台,特别是 Vonage Video API,以创建可信入职平台 (TOP),这是一种视频入职解决方案,可改善客户体验、提高投资回报率并减少欺诈。
运营影响
  • The implementation of the TOP Trusted Onboarding Platform with the Vonage live video platform has revolutionized the way banks and other businesses across Europe approach the onboarding process for new customers. The solution is fully compliant with regulations in the financial services sector, making it a trusted choice for over 50 European banking institutions and the European Commission. The platform has not only enhanced the protection against fraud and loss of documents but also improved customer satisfaction by allowing them to carry out important transactions from a place and device of their convenience.
数量效益
  • Increase in the number of customers signed by 30%
  • Reduction in fraud risk by 84%
  • Return on investment of 174%

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