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Integrator.io: Powering Dastmalchi's Global Expansion Through Automation
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 中间件、SDK 和库
适用行业
- 消费品
- 电子商务
适用功能
- 采购
- 仓库和库存管理
用例
- 最后一英里交付
- 零售店自动化
服务
- 系统集成
挑战
Dastmalchi 是一家快速发展的消费品行业公司，在管理其电子商务运营方面面临着重大挑战。该公司来自美国七家活跃 Shopify 商店的电子商务订单约占其业务量的 75-80%，其余订单来自 Target.com、Walmart.com 和 Amazon 等其他市场。由于该公司计划通过在英国、欧洲、加拿大和澳大利亚开设 Shopify 商店来扩大其全球影响力，因此它需要一种能够随着其增长轻松扩展的解决方案。由于该公司只有一名精通技术的人员 Susann Cellier，负责管理所有系统集成和 NetSuite 系统管理，这一事实进一步加剧了这一挑战。她需要一个可以管理和维护的解决方案，而无需聘请外部顾问或在内部建立集成团队。
关于客户
Dastmalchi 是一家消费品公司，总部位于加利福尼亚州纽波特比奇。自2010年以来，公司一直致力于创造值得消费者日常生活的日常产品。 Dastmalchi 拥有并经营一系列生活方式、美容和健康品牌，对每个品牌和每件产品都采取独特的方法。该公司探索新的想法、定价模式和分销渠道，以确保它们满足真正的需求或帮助改变现状。 Dastmalchi 正在迅速扩大其全球业务，计划在英国、欧洲、加拿大和澳大利亚开设 Shopify 商店，并扩大其亚马逊业务和实体店。
解决方案
在 Susann 加入团队之前，Dastmalchi 已经通过 Amazon 和 Shopify 集成应用程序实施了 Netsuite 和 Celigo Integrator.io，以实现订单处理自动化。然而，Susann 扩展了现有集成以支持 Dastmalchi 的增长计划，其中包括自动化其他业务流程。为了直接面向客户的履行，他们使用了 Ingram Micro，并且需要将 NetSuite 连接到 Shipwire。为了实现这一目标，他们进一步利用 Integrator.io 投资在 Netsuite 和 Shipwire 之间构建自定义流程，以发送和接收履行信息。通过使用 Celigo Integrator.io，Susann 能够管理 Dastmalchi 的所有集成需求，而无需外部 IT 顾问的任何帮助。这种自动化水平使 Dastmalchi 能够管理其高订单量并继续其增长轨迹。
运营影响
数量效益
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