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Interview with Ray Scarabosio of Jackson Group Property Management
技术
- 功能应用 - 企业资源规划系统 (ERP)
- 功能应用 - 远程监控系统
适用功能
- 商业运营
- 设施管理
用例
- 库存管理
- 预测性维护
- 远程资产管理
服务
- 软件设计与工程服务
- 系统集成
挑战
Jackson Group Property Management, led by Ray Scarabosio, was facing challenges with their existing property management software, Promas. The company needed a web-based solution to access information and work from anywhere, aiming to improve efficiency and reduce the time spent on mundane tasks. They initially considered Propertyware but found its interface less professional and user-friendly compared to AppFolio. The need for a more integrated solution that didn't require expensive add-ons was also a significant factor in their decision-making process.
关于客户
Jackson Group Property Management is a full-service property management company based in San Francisco and the Peninsula. The company is led by Ray Scarabosio, who has a background in property management through his family's apartment ownership. Ray is a former president of the National Association of Residential Property Managers (NARPM) and was featured in the book '50 Interviews: Successful Property Managers' by Mike Levy. The company manages a diverse portfolio of properties and aims to provide personalized service while being large enough to handle various property types. They use AppFolio Property Manager to streamline their operations and improve efficiency.
解决方案
Jackson Group Property Management transitioned to AppFolio Property Manager, a web-based and integrated property management software. The decision was influenced by AppFolio's professional and user-friendly interface, which allowed for faster staff training. The integrated nature of AppFolio meant that the company didn't have to worry about expensive add-ons, ensuring a seamless operation. The software's features, such as work order management, Craigslist posting, and enhanced communication capabilities, significantly improved the company's efficiency. AppFolio's collaborative approach also made Jackson Group feel like a valued partner, contributing to the overall success of the implementation.
运营影响
数量效益
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