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Leading Auto Glass Company Lynx Services Finds Ingres Open Source Database Unbreakable
技术
- 应用基础设施与中间件 - 数据交换与集成
- 应用基础设施与中间件 - 数据库管理和存储
适用行业
- 汽车
适用功能
- 物流运输
- 采购
用例
- 车队管理
- 资产跟踪
服务
- 数据科学服务
- 软件设计与工程服务
挑战
Lynx Services, a market leader in auto glass claims management, required a high availability, transaction-processing oriented database solution that would enable it to process claims for its clients 24x7. The solution needed to be reliable, easy to use, and able to scale as the company grew. The company manages more than 3 million claims each year, processing three types of claims for insurance clients – auto glass claims, first notice of loss claims, and auto physical damage claims. The company needed a database that could handle this volume of transactions and provide high availability and quick transactional processing.
关于客户
Lynx Services is a wholly owned subsidiary of Pittsburgh, Pennsylvania-based PPG Industries. It is the market leader in auto glass claims management, managing more than 3 million claims each year. Lynx Services processes three types of claims for insurance clients – auto glass claims, first notice of loss claims, and auto physical damage claims. The company coordinates the repair by obtaining coverage from the owner’s insurance company, assisting the insured with identifying an auto glass installer, and administering the invoicing and payment process.
解决方案
After evaluating the leading database solutions, Lynx Services selected the Ingres Database. The company transitioned to an open source version of the Ingres Database within the last year. The open source model allows Lynx Services to pay by the type of support they choose rather than by CPU. The company uses the Ingres ABF development tool for creating and maintaining its auto glass claims applications. The Ingres Database provides high availability, quick transactional processing, and an easy deployment language that helps Lynx Services manage more than 3 million claims annually.
运营影响
数量效益
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