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Zapier > 实例探究 > 利用自动化帮助无家可归者与亲人重新建立联系
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Leveraging Automation to Reconnect Homeless Individuals with Their Families: A Case Study on Miracle Messages

用例
  • 租赁金融自动化
  • 物料搬运自动化
挑战
Miracle Messages 是一个非营利组织,旨在帮助因无家可归而孤立的人们与失散已久的亲人重新建立联系。挑战在于,组织需要一种有效的方式来共享信息和连接应用程序,以促进重新连接过程。
关于客户
Miracle Messages 是一个由 Kevin F. Adler 创立的非营利组织。该组织由一个小团队运营,依靠志愿者网络来帮助家庭重新建立联系。他们的使命是对无家可归者的生活产生直接而切实的影响,并利用技术造福社会。
解决方案
Miracle Messages 在 Zapier 中找到了解决方案,这是一种为组织的多个工作流程提供支持的自动化工具。 Zapier 自动化连接应用程序并简化流程,从而节省时间并提高效率。
运营影响
  • The use of Zapier's automation has significantly improved the operational efficiency of Miracle Messages. The automation of workflows has streamlined the process of documenting and sharing voicemails, allowing volunteers to promptly return calls. This has not only saved time but also enabled the team to focus on other critical tasks such as supporting and training volunteers, facilitating reconnections, and helping the homeless individuals find resources and support. The organization has been able to achieve an outsized impact as a small team, managing a large team of remote volunteers efficiently. The use of technology has enhanced the organization's ability to fulfill its mission of using technology for social good.

数量效益
  • Automation saves the executive director at least ten hours a week

  • Each volunteer saves at least an hour every week due to automation

  • 400 and counting reconnections have been made possible by Miracle Messages

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