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Lumo Energy's Transformation through Nintex Promapp
适用行业
- 设备与机械
- 可再生能源
适用功能
- 质量保证
用例
- 人员跟踪与监控
- 视觉质量检测
服务
- 测试与认证
挑战
Lumo Energy 是 Snowy Hydro Limited 的子公司，在记录其业务流程方面面临着重大挑战。该公司的努力因快节奏的环境、高员工流动率和所有权问题而受到阻碍。结果浪费了大量资源，包括时间和金钱，物理文件夹中只记录了 50 个已完成的流程。执行领导层对流程文档缺乏信心，并寻求一种新的模型来捕获和改进其流程。该公司需要一个解决方案，不仅可以帮助他们记录流程，还可以促进整个组织的协作和标准化。
关于客户
Lumo Energy 是 Snowy Hydro Limited 的子公司，Snowy Hydro Limited 是澳大利亚最大、历史最悠久的可再生能源发电商之一。该公司在维多利亚州、新南威尔士州、南澳大利亚州和昆士兰州开展业务。由于快节奏的环境和高员工流动率，Lumo Energy 在记录其业务流程方面面临着挑战。该公司需要一个解决方案来帮助他们记录流程、促进协作并标准化整个组织的流程。
解决方案
Lumo Energy 求助于 Nintex Promapp（一种业务流程管理工具）来解决他们的挑战。该公司成立了执行流程改进论坛，以商定流程治理政策和方法，并推动 Lumo 的精益六西格码改进计划。选择该工具是因为它能够促进一致的流程交付、员工协作和一致流程的所有权。 Lumo 通过按职能而不是按业务部门对流程进行分组来实现该工具，鼓励员工思考“我们做什么”而不是“我所在的业务部门”。实施的第二个方面是通过让企业主确定计划的优先级并留出资源来捕获流程来推动企业所有权。实施非常成功，前 12 个月内发布了约 500 个流程。
运营影响
数量效益
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