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Plivo > 实例探究 > 使用 Plivo API 加强虚拟陪审团研究
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Magna Legal Services' Bespoke Jury Research Tool Powered by Plivo APIs

技术
  • 平台即服务 (PaaS) - 应用开发平台
  • 传感器 - 声学传感器
适用行业
  • 电信
适用功能
  • 产品研发
  • 质量保证
用例
  • 语音识别
  • 时间敏感网络
服务
  • 系统集成
  • 测试与认证
挑战
麦格纳法律服务公司需要一个可靠、高效的平台来进行虚拟陪审团研究会议,以便他们能够为法律团队提供高质量的服务。
关于客户
麦格纳法律服务是一家端到端诉讼支持服务提供商,提供全套证据开示和审判服务,包括虚拟陪审团研究。他们为美国各地的律师事务所、公司和政府机构提供服务。
解决方案
Magna 开发了自己的平台 JuryConfirm,以满足他们的特定要求并提供对功能和用户体验的完全控制。他们集成了 Plivo 的语音和 SMS API,以增强其平台的功能。
运营影响
  • Switching to Plivo APIs has resulted in smoother operations for Magna Legal Services. The company no longer has to deal with the disruptions caused by call time limits and intermittent issues with the CPaaS platform. Instead, they can focus on continued innovation and improving their unique product. The support provided by Plivo's team has also been a significant benefit. They work hand-in-hand with Magna's developers to test out code and help resolve any challenges as quickly as possible. This level of support, combined with the high-quality, reliable services provided by Plivo, has made them a trusted partner for Magna.
数量效益
  • Magna's in-depth research sessions, which could last from 4.5 to nearly 8 hours, are no longer interrupted by call time limits.
  • The company can manage jury research sessions that include up to 120 participants through a conference bridge.
  • Magna can send automated SMS reminders and notifications to participants, encouraging full engagement throughout the session.

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