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Manufacturer Prioritizes Application Uptime for On-time Product Delivery
技术
- 基础设施即服务 (IaaS) - 云计算
- 平台即服务 (PaaS) - 连接平台
适用功能
- 离散制造
- 维护
用例
- 自动化制造系统
- 预测性维护
服务
- 云规划/设计/实施服务
- 系统集成
挑战
一家价值数十亿美元的制造公司的部门面临着多个问题，需要解决这些问题才能实现数据中心转型。最直接的问题是用于规划和调度材料、资源和最终产品制造的关键任务制造应用程序持续存在的问题。应用程序的任何延迟或停机都可能导致延迟或错过交货，从而影响收入和声誉。然而，他们缺乏必要的可视性，无法主动识别性能下降并快速查明问题的根源。该公司还经历了 Microsoft Azure 云中托管的通信应用程序性能持续下降，影响了 200 个地区办事处的客户和员工。这家制造商近年来经历的数据中心转型导致他们无法了解整个混合云网络的性能。
关于客户
客户是一家价值数十亿美元的制造公司的大型部门，为全球企业和政府客户提供关键部件。该公司拥有 40,000 多名员工，提供设计、制造和服务。该公司在世界各地设有办事处和制造工厂，严重依赖其网络应用程序和服务来实现业务目标并与员工、合作伙伴和客户保持沟通。该公司的高管（包括 IT 领导者）推动整个组织的卓越和授权。首席技术官办公室认识到，数据中心转型对于支持业务计划至关重要。作为转型的一部分，他们想要一个主动的以用户为中心的应用程序保证解决方案，以确保其关键应用程序和 IT 环境的最佳性能，并能够快速解决问题。
解决方案
该公司选择更新和扩展 NETSCOUT 解决方案以进行主动监控，以解决其迫切问题和数字化转型计划。对于其数据中心转型项目，他们选择了使用基于 COTS 模型的 InfiniStream NG，以经济高效的方式部署高度可扩展的仪器，将存储和性能与他们目前正在实施的高容量、高速网络相匹配。添加 vSTREAM 为他们提供了混合云配置中的协作工具，并使他们能够监控 Microsoft Azure 中的通信和即时消息应用程序，并为监控未来的基于云的应用程序做好准备。对于其关键的远程区域办事处，该部门部署了 nGeniusPULSE 来监控以太网和 Wi-Fi 连接上的网络和应用程序可用性和性能。他们还选择了 nGenius 可视性即服务 (nVaaS) 解决方案，该解决方案利用 nGeniusONE 平台和专家团队来提供实现目标所需的端到端主动可视性。
运营影响
数量效益
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