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Infobip > 实例探究 > 改善医院沟通和填补职位空缺:medGo 和 Infobip 案例研究
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medGo: Leveraging IoT for Efficient Hospital Staffing

技术
  • 网络与连接 - 5G
  • 平台即服务 (PaaS) - 应用开发平台
适用行业
  • 医疗保健和医院
  • 运输
适用功能
  • 物流运输
用例
  • 最后一英里交付
  • 人员跟踪与监控
挑战
medGo 需要一种可靠的方式来帮助医院与医护人员沟通,以便他们了解并有机会接受可用的机会和职位。以前的短信沟通渠道的发送率只有85-90%,导致医院空缺率很高,医护人员失业。
关于客户
medGo 是法国领先的医院和诊所数字招聘平台。他们提供了一个在线平台,使 700 多家医疗机构能够管理缺席的辅助医务人员的替补人员。他们的服务帮助管理人员和医院管理人员节省了时间和金钱,同时保留了值得信赖的承包商。
解决方案
medGo 实施了 Infobip 的 2-Way SMS 消息传递解决方案,以提高消息传递率。 Infobip 可靠的网络和全球影响力确保医院的更多职位由能够提供患者所需护理的医护人员填补。
运营影响
  • The implementation of Infobip’s 2-Way SMS messaging solution significantly improved medGo's operational efficiency. The increased message delivery rate ensured that more hospital positions were filled, reducing vacancies and ensuring that patients received the necessary care. The solution also enabled medGo to reach more healthcare workers, providing them with more job opportunities. The success of this implementation has led medGo to plan for expansion into other countries, continuing their partnership with Infobip. They also plan to introduce other communication channels, like chat apps, to improve customer experience and increase reach.
数量效益
  • medGo was able to send 230,000 SMS messages every month.
  • The message delivery rate increased from 85-90% to 98-99%.
  • There was a 15% increase in the booking of replacement staff for hospitals.

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