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Nauto's Deployment of Databricks, Fivetran and Hightouch for Single Source of Truth
技术
- 分析与建模 - 机器学习
- 分析与建模 - 预测分析
适用行业
- 汽车
- 设备与机械
适用功能
- 销售与市场营销
用例
- 驾驶员表现监测
- 车队管理
服务
- 云规划/设计/实施服务
- 系统集成
挑战
Nauto 是一家提供预测人工智能技术以提高道路安全性的公司，在管理其复杂的工作流程方面面临着重大挑战。该公司在整个销售过程中必须与多个系统和利益相关者打交道，这常常导致难以找到单一的事实来源。 Nauto 依靠脆弱的点对点集成来接受新订单、处理付款、向客户运送硬件以及管理客户对其云数据处理服务的订阅。任何损坏的集成都可能导致其业务用户数天无法为客户提供服务。此外，不同的业务系统很少共享相同版本的事实。这种情况促使 Nauto 寻求一种方法来建立一个可以使用灵活的现代工具进行内部管理的单一数据存储库。
关于客户
Nauto 是一家致力于通过提高车队安全性来提高道路安全性的公司。它提供预测性人工智能技术，帮助驾驶员预防碰撞，同时又不侵犯他们的隐私。 Nauto 的摄像头和传感器可以检测昏昏欲睡或分心驾驶，而其预测人工智能技术会在发送警报之前考虑驾驶状况，以鼓励更安全的驾驶行为。该公司通过复杂的工作流程销售其复杂的解决方案，其中包括接受新订单、处理付款、向客户运送硬件以及管理客户对其云数据处理服务的订阅。
解决方案
Nauto 在 Databricks Lakehouse、Fivetran 和 Hightouch 中找到了解决方案。对 Nauto 业务重要的所有数据现在都可以在 Databricks Lakehouse 中轻松获得。通过将数据从专有系统转移到 Amazon Web Services，Nauto 获得了对访问和格式的完全控制。该公司使用 Hightouch 自动将数据从 Databricks 同步到 Salesforce，从 Databricks 同步到 NetSuite，从而消除了以前用于跟踪数据更改的一系列复杂的脚本和电子表格。 Nauto 还实施了 Fivetran，只需点击几下鼠标即可将其业务数据集中在 Databricks 中。这种集成简化了任务，例如协调设备退货以及自动生成必要的报告和工作流程。它还确保客户仪表板和账单显示相同准确的账单信息，消除耗时的争议。
运营影响
数量效益
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