下载PDF
MindTickle > 实例探究 > Ola Cabs Reduces New-Hire Training Time with Data-Driven Sales Enablement
MindTickle Logo

Ola Cabs Reduces New-Hire Training Time with Data-Driven Sales Enablement

技术
  • 分析与建模 - 大数据分析
  • 功能应用 - 企业资源规划系统 (ERP)
适用行业
  • 运输
适用功能
  • 人力资源
  • 销售与市场营销
服务
  • 培训
挑战
Ola Cabs, one of the world’s largest ridesharing companies, was facing a challenge in onboarding new sales representatives quickly without compromising the quality of training. The company wanted to track training adherence and certify reps based on passing key milestones. They also wanted to measure the quality of training to ensure accuracy. The company was expanding beyond its home network in India to Australia, New Zealand, and the United Kingdom, and needed a solution that could scale with its growth.
关于客户
Ola Cabs is one of the world’s largest ridesharing companies, serving more than 110 cities in four countries. The company supports around 1 million entrepreneurs as driver-partners on its ride-sharing platform. Founded less than nine years ago with the goal of building mobility for a billion people, Ola Cabs is currently expanding beyond its home network in India to Australia, New Zealand, and the United Kingdom. For a company competing globally in an explosive new marketplace, time is always of the essence, and that’s especially true of the time needed to bring new sales agents up to speed.
解决方案
Ola Cabs turned to MindTickle’s data-driven sales readiness platform to help the company achieve its goals. The solution provided deep insight into training outcomes for new hires, as well as performance metrics for the team of EMs, training coaches, and trainers. MindTickle enabled a quick revamp of the onboarding curriculum, with e-modules replacing instructor-led training in some areas. Content development for the instructor-led programs is handled in MindTickle. For the coaches and trainers, MindTickle enables monthly process knowledge tests to ensure that they are aligned and aware of everything new that comes into the system.
运营影响
  • Reduced classroom training time for new hires from 12 days to 10 days, a 16% reduction.
  • Rapidly expanded the solution’s scope to include international operations.
  • Simplified the enablement process to provide a one-stop shop for reps to learn and access key information.
数量效益
  • Reduced classroom training time for new hires from 12 days to 10 days, a 16% reduction.

相关案例.

联系我们

欢迎与我们交流!

* Required
* Required
* Required
* Invalid email address
提交此表单,即表示您同意 IoT ONE 可以与您联系并分享洞察和营销信息。
不,谢谢,我不想收到来自 IoT ONE 的任何营销电子邮件。
提交

Thank you for your message!
We will contact you soon.