下载PDF
实例探究 > Omnitracs Roadnet, MobileCast + Info Center

Omnitracs Roadnet, MobileCast + Info Center

技术
  • 功能应用 - 企业资源规划系统 (ERP)
  • 功能应用 - 车队管理系统 (FMS)
  • 传感器 - 全球定位系统
适用行业
  • 运输
  • 公用事业
适用功能
  • 商业运营
  • 物流运输
用例
  • 车队管理
  • 预测性维护
  • 远程资产管理
服务
  • 软件设计与工程服务
  • 系统集成
挑战
Wilson Oil, a small heating oil company, faced inefficiencies in their traditional manual methods of routing delivery trucks. The process of printing, bursting, filing, and sequencing stop tickets was time-consuming, especially during the busiest winter days, taking up to three hours. They needed a more efficient system to improve their delivery operations and overall business processes.
关于客户
Wilson Oil is a small heating oil, air-conditioning, and heating company based in Wallingford, PA. Known for their superior local service, they have a strong focus on customer satisfaction and efficiency. The company serves Southeastern Pennsylvania and has a diverse customer base, including 4,700 HVAC customers and 4,000 heating oil-only customers. They operate 14 service trucks, 4 installation vehicles, and 9 fuel delivery trucks. Wilson Oil has a significant portion of their customers on a monthly payment plan, with the rest paying by delivery. The company is committed to leveraging technology to enhance their operations and customer service.
解决方案
Wilson Oil partnered with Cargas Systems and Omnitracs Roadnet Technologies to implement a virtually paperless system for mapping, routing, tracking, and billing. The solution included Roadnet for efficient routing, MobileCast for real-time tracking of drivers' routes, and Info Center for customer service representatives to provide accurate delivery times. Cargas Energy, designed with the Cargas Solution Builder, integrated these technologies into a seamless platform. The system uses a web-based application for office users and a mobile application for fuel delivery drivers, featuring a touch-sensitive interface with GPS and built-in connections to the trucks' digital meter registers. This setup ensures accurate fuel delivery, real-time price changes, and prevents overfilling. An on-truck billing feature further streamlined operations by eliminating the need for mailing delivery invoices.
运营影响
  • The implementation of the new system has made Wilson Oil's operations almost completely paperless, significantly reducing the time and effort required for routing and billing.
  • The Roadnet directions and MobileCast tracking have improved route efficiency and allowed for real-time adjustments in case of emergency deliveries.
  • Customer service representatives can now provide accurate delivery time windows, enhancing customer satisfaction.
数量效益
  • Mileage reduced by 2,530 miles (6.2%)
  • Total stops for the most recent heating season dropped by 421 (3.2%)

相关案例.

联系我们

欢迎与我们交流!

* Required
* Required
* Required
* Invalid email address
提交此表单,即表示您同意 IoT ONE 可以与您联系并分享洞察和营销信息。
不,谢谢,我不想收到来自 IoT ONE 的任何营销电子邮件。
提交

Thank you for your message!
We will contact you soon.