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Parkwood Products Ltd.'s Transformation: From Manual Planning to Automated & 2x Deliveries With Upper
技术
- 分析与建模 - 机器学习
适用行业
- 电子产品
- 运输
适用功能
- 物流运输
用例
- 最后一英里交付
- 车载远程信息处理
服务
- 系统集成
挑战
Parkwood Products Ltd. 是新西兰著名的门制造商，在交付过程中面临着多项挑战。该公司拥有多元化的客户群，包括学校、组织和个人，需要高效、可靠的送货服务。他们面临的主要挑战包括依赖司机进行路线规划和执行、流程效率低下以及对交付流程缺乏控制。该公司的传统方法严重依赖驾驶员的知识和经验，这增加了路线规划中出现人为错误的可能性。他们使用 Bing 地图来估计送货时间，每次送货都会重复这个过程。对交付过程缺乏控制对供应链经理来说是一个重大挑战，他的控制能力有限，因为他必须依靠司机来规划路线。这些挑战虽然不太复杂，但却非常耗时，并且影响了公司的整体效率。
关于客户
Parkwood Products Ltd. 是一家位于新西兰旺格努伊的家族企业，专门生产手工制作的门。该公司向多元化的客户群提供优质门、百叶窗和百叶窗，包括公共和私人组织以及新西兰各地的个人。公司以其高品质的产品而闻名，在制造业中享有盛誉。尽管取得了成功，该公司在交付流程中仍面临挑战，这主要是由于其对手动流程的依赖以及对交付流程缺乏控制。
解决方案
为了应对这些挑战，Parkwood Products Ltd. 求助于 Upper，这是一种人工智能 (AI) 解决方案，可为他们的交付流程挑战提供全面的解决方案。 Upper 的先进路线优化功能使用先进的算法来确定最有效的送货路线，无需手动规划路线，并简化了送货路线，以提高时间和燃油效率。该公司还从手工文书工作过渡到数字舱单和电子签名，这大大减少了手工文书工作造成的错误和延误。向无纸化交付系统的转变节省了大量时间和资源。 Upper 的“交货证明”功能使用户能够与最终客户一起拍摄已交付货物的照片，确认交付成功并减少客户投诉货物损坏的机会。 Upper 的适应性在疫情期间也至关重要，可以快速调整送货路线并根据需要容纳新的送货站点。
运营影响
数量效益
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