Pokémon's Digital Transformation with AWS and Sumo Logic

技术

平台即服务 (PaaS) - 数据管理平台
分析与建模 - 预测分析
网络安全和隐私 - 安全合规

适用行业

Software
电信

适用功能

商业运营
质量保证
产品研发

用例

预测性维护

服务

云规划/设计/实施服务
网络安全服务
系统集成

挑战

In response to the unprecedented success of the Pokémon Go app, The Pokémon Company International (Pokémon) determined that it was time to bring the game’s development in-house. A major part of this venture was migrating much of the company’s technology stack to Amazon Web Services (AWS), and then establishing it as a core platform to support many other usages. For this project to succeed, it was also vital that the company fashion a top-tier security operations center (SOC).

关于客户

Originally launched in Japan in 1996, Pokémon has mushroomed to become a global entertainment juggernaut. Around the world, hundreds of millions of people - from toddlers to seniors - eagerly follow the exploits of more than 800 characters such as Pikachu, Charmander, Jigglypuff, and Squirtle. Pokémon was established to oversee the property outside of Asia, and carries out responsibilities such as brand management, marketing, licensing, home entertainment, the official Pokémon website, the animated Pokémon TV series, and the Pokémon Trading Card game. In 2016, the company unveiled Pokémon Go, an immersive augmented reality mobile app that transformed interactive gaming. Initially, the company expected that it would be downloaded between 50 and 100 million times. However, Pokémon Go quickly became an international cultural phenomenon: by early 2019 the total number of downloads surpassed one billion.

解决方案

After examining a number of alternatives, the company standardized on Sumo Logic’s born-in-the-cloud technologies to ingest and organize machine data from across its entire AWS portfolio. This also encompassed adopting a comprehensive set of dashboards, alerts, and other automated tools to continually monitor the threat landscape, which was bolstered by new, cooperative processes between the InfoSec team and business users. Building out a top-notch InfoSec organization was a significant part of this endeavor. The company selected John Visneski, an experienced information security veteran, to head up its brand-new InfoSec group. From the beginning, he wanted to follow a different path: his vision was that InfoSec should first be problem solvers and only then function as security practitioners. To bring this aspiration to life, selecting the optimal technology portfolio and instituting accompanying practices to fully leverage it was critical.

运营影响

By centralizing its machine data into Sumo Logic and applying automated responses to the vast majority of potential security incidents, Pokémon substantially enhanced its reactive capabilities.
Sumo Logic has helped slash the amount of time necessary to conduct critical business operations.
The user community appreciated that the newly available tools, processes, and automation – backed by a culture of collaboration – provided far greater visibility into the large volumes of data that were generated every day.

数量效益

A business process that entailed 11 touchpoints spread out over five to seven business days was shaved to two touchpoints that were concluded in five minutes.
By early 2019, the total number of Pokémon Go downloads surpassed one billion.