下载PDF
Product Development Saas Platform Uses Sisense to Maximize Value for Customers
技术
- 分析与建模 - 预测分析
- 应用基础设施与中间件 - 数据可视化
- 平台即服务 (PaaS) - 数据管理平台
适用行业
- 消费品
- 食品与饮料
适用功能
- 商业运营
- 产品研发
用例
- 过程控制与优化
服务
- 软件设计与工程服务
- 系统集成
挑战
When a food retailer launches a new item, many people are involved in the process: chefs, suppliers, procurement teams, taste testers, marketing, focus groups, legal teams, manufacturers, shipping companies, etc. Moreover, Gap Systems’ clients manage hundreds, even thousands, of product launches a year. That’s a lot of moving parts - including mountains of data that needs to be managed and interpreted to ensure a successful launch. Smartflow was intended to track these disparate items, so you know who is doing what at any particular time. Except, this wasn’t how customers were using the tool in reality. As a result, clients weren’t getting the value or insights they needed. They would say things like, “It seems our legal department is slowing us down, we need to do something about that,” when in fact, they couldn’t really show either way whether legal was the problem. It was all based on instinct or assumption, rather than the hard data they had at their fingertips. Evidently, choice wasn’t working. Customers needed high-end reporting embedded into the product to make Smartflow a success.
关于客户
Gap Systems helps companies streamline the product development process, organizing complex supply chains and getting new products to market faster. Their core product is “Smartflow,” a web-based SaaS product used to navigate and manage workflow, collaborate with partners, maximize value, and avoid getting locked into any one vendor. However, Smartflow lacked graphical reporting tools of its own. Customers couldn’t make full use of their data or figure out the “pinch points” in the process. Gap System’s clients were having to make decisions based on their gut, rather than facts and evidence. Sisense was brought in to help clients fight daily fires, get a clear idea of company performance and keep project on track - but Gap Systems clients now use it to raise their businesses to the next level through predictive analysis and future planning.
解决方案
As Managing Director of Gap Systems, it fell to Paul Goldberg to find a solution. Paul has a background in enterprise software/product development, and works closely with customers/ prospects/ the product development team, so he understood precisely what Smartflow was missing to fix the problem. As a result, Paul zeroed in on Sisense fast. It was the only platform that did exactly what he needed, balancing versatility with affordability. He found it simple to configure the Elasticube, organize data flows, and design preliminary client dashboards. Paul decided to host Sisense online in a similar way to Smartflow, and allow clients to pick the license they wanted, putting them in control of access and costs. Client dashboards were set up to be fully interactive and flexible. This means clients could filter data however they wanted and make any changes they needed, without having to alter underlying data or reports; they could modify filters to see changes in real time. No time or technical skill was required - so no reason not to make use of these valuable functions. Now, data is refreshed daily, guaranteeing accuracy. Visual reports are easy to understand at a glance, meaning clients can identify process flow and pinch points immediately, especially when managing hundreds of projects with many data points and rapidly accumulating information pools. What’s more, user permissions stored in the Elasticube have enhanced security.
运营影响
数量效益
相关案例.
.png)
Case Study
Improving Vending Machine Profitability with the Internet of Things (IoT)
The vending industry is undergoing a sea change, taking advantage of new technologies to go beyond just delivering snacks to creating a new retail location. Intelligent vending machines can be found in many public locations as well as company facilities, selling different types of goods and services, including even computer accessories, gold bars, tickets, and office supplies. With increasing sophistication, they may also provide time- and location-based data pertaining to sales, inventory, and customer preferences. But at the end of the day, vending machine operators know greater profitability is driven by higher sales and lower operating costs.
Case Study
The Kellogg Company
Kellogg keeps a close eye on its trade spend, analyzing large volumes of data and running complex simulations to predict which promotional activities will be the most effective. Kellogg needed to decrease the trade spend but its traditional relational database on premises could not keep up with the pace of demand.
Case Study
HEINEKEN Uses the Cloud to Reach 10.5 Million Consumers
For 2012 campaign, the Bond promotion, it planned to launch the campaign at the same time everywhere on the planet. That created unprecedented challenges for HEINEKEN—nowhere more so than in its technology operation. The primary digital content for the campaign was a 100-megabyte movie that had to play flawlessly for millions of viewers worldwide. After all, Bond never fails. No one was going to tolerate a technology failure that might bruise his brand.Previously, HEINEKEN had supported digital media at its outsourced datacenter. But that datacenter lacked the computing resources HEINEKEN needed, and building them—especially to support peak traffic that would total millions of simultaneous hits—would have been both time-consuming and expensive. Nor would it have provided the geographic reach that HEINEKEN needed to minimize latency worldwide.
Case Study
Energy Management System at Sugar Industry
The company wanted to use the information from the system to claim under the renewable energy certificate scheme. The benefit to the company under the renewable energy certificates is Rs 75 million a year. To enable the above, an end-to-end solution for load monitoring, consumption monitoring, online data monitoring, automatic meter data acquisition which can be exported to SAP and other applications is required.
Case Study
Coca Cola Swaziland Conco Case Study
Coco Cola Swaziland, South Africa would like to find a solution that would enable the following results: - Reduce energy consumption by 20% in one year. - Formulate a series of strategic initiatives that would enlist the commitment of corporate management and create employee awareness while helping meet departmental targets and investing in tools that assist with energy management. - Formulate a series of tactical initiatives that would optimize energy usage on the shop floor. These would include charging forklifts and running cold rooms only during off-peak periods, running the dust extractors only during working hours and basing lights and air-conditioning on someone’s presence. - Increase visibility into the factory and other processes. - Enable limited, non-intrusive control functions for certain processes.
