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Pulaski Bank's Efficient Issue Tracking System: A Case Study
技术
- 分析与建模 - 计算机视觉软件
- 应用基础设施与中间件 - 事件驱动型应用
适用行业
- 金融与保险
适用功能
- 产品研发
- 质量保证
用例
- 时间敏感网络
服务
- 系统集成
- 测试与认证
挑战
Pulaski 逐步淘汰了他们现有的问题跟踪系统，并有机会创建一个软件应用程序，为每个问题提供可见性和所有权，确保及时解决。 Pulaski 需要一个根据他们的需求量身定制的问题跟踪系统，以提高流程效率。
客户
普拉斯基银行
关于客户
Pulaski Bank 通过位于圣路易斯大都市区的 13 个提供全方位服务的分支机构提供全系列的优质零售和商业银行产品。发展到帮助社区成员省钱和购买房屋。
解决方案
通过定义问题跟踪应用程序的用户体验、应用程序愿景和技术基础来建立项目基础。 TDK 团队与 Pulaski 利益相关者、主题专家和内部用户一起定义了主要主题、应用程序愿景和设计。由于用户体验是问题跟踪应用程序的关键组成部分，因此 TDK 必须了解用户的角色和目标。此迭代的输出成为在整个开发过程中做出决策的过滤器。
应用程序和设计愿景是通过高度协作的过程在开发迭代中实现的。在每次迭代开始之前，Pulaski 和 TDK 合作确定哪些功能将成为即将到来的开发阶段的重点。该过程包括收集和考虑来自先前迭代的反馈，以包含在当前和未来的迭代中。在每次迭代期间都会进行定期站立会议、迭代计划、详细的用户故事、设计/开发、测试、演示已完成的功能和回顾。
最后的迭代为 TDK 提供了一个机会，可以在不开发任何新功能的情况下完成问题跟踪系统的强大质量检查和代码验证。
TDK 使用了一种基于时间盒迭代的敏捷开发方法，该方法允许灵活地在正确的时间实施正确的功能，并在整个设计和开发期间根据需要进行调整。
运营影响
数量效益
相关案例.
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