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Stream > 实例探究 > 串流聊天让货运行业高效多语言沟通
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Revolutionizing Road Transport: A Case Study on Alpega Group's Use of Stream Chat

技术
  • 网络与连接 - WiFi
  • 平台即服务 (PaaS) - 应用开发平台
适用行业
  • 水泥
  • 运输
适用功能
  • 物流运输
用例
  • 自主运输系统
  • 车辆到基础设施 (V2I)
服务
  • 系统集成
  • 测试与认证
挑战
为了实现货运交换行业的现代化,Teleroute 和 Wtransnet 需要一种应用内聊天解决方案,以吸引不同的用户群,同时简化多语言通信。
关于客户
Alpega Group 是一家全球领先的物流软件公司,为运输管理服务和货运交换提供端到端解决方案。三十多年来,他们一直致力于解决物流挑战。
解决方案
Teleroute 和 Wtransnet 利用 Stream Chat 及其自动翻译功能来简化物流、降低温室气体排放并实现无语言障碍的有效沟通。
运营影响
  • The implementation of Stream Chat has transformed the functionality of Alpega Group’s FX product, providing value to customers and making it easier for the sales team to demo the product. The new chat interface has been well-received by customers, who have been exchanging more messages over it, allowing them to effectively prevent inefficiencies in transport. This has not only made their lives easier but also contributed to the company’s ultimate mission to reduce carbon emissions by ensuring only trucks carrying freight are on the road. The chat solution has also enabled freight carriers to communicate effectively without language barriers, thereby streamlining the logistics of European goods transport and lowering greenhouse gas emissions.

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