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Infobip > 实例探究 > Ringo Lock:通过可靠的智能门连接增强房东体验
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Ringo Lock: Enhancing Smart Door Connectivity and Reducing Customer Complaints with Infobip

技术
  • 分析与建模 - 实时分析
  • 网络与连接 - 蜂窝
适用行业
  • 建筑物
  • 电信
用例
  • 实时定位系统 (RTLS)
  • 资产跟踪
挑战
确保智能门和最终用户之间的可靠连接
关于客户
Ringo Lock 是一家斯洛文尼亚初创公司,致力于通过智能锁实现门的数字化并创造无摩擦的房东体验。 Ringo Lock 由房东为房东创建,提供让房客更轻松进入房产的解决方案。
解决方案
创建与 Infobip 连接的可靠智能门
运营影响
  • The collaboration with Infobip resulted in a significant enhancement of Ringo Lock's operations. The IoT centralized connectivity management solution provided by Infobip not only reduced the reliance on Wi-Fi but also ensured quick response to potential failures. This led to a significant reduction in customer complaints by 50%. The real-time analytics provided by the platform allowed for immediate troubleshooting, ensuring customers were alerted when there were connectivity issues. They could reset the device, allowing their guests to enter the property without any interruptions. Additionally, joining the Infobip Startup Tribe program allowed Ringo Lock to expand their business further, with benefits such as free support services and testing credits. The smart doors powered by Infobip created a truly digitized customer journey.
数量效益
  • 50% decrease in customer complaints
  • Increased customer retention and acquisition
  • Real-time analytics for immediate troubleshooting

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