River Rock Casino’s Surveillance

To fuel growth and innovation, V5 Systems needed to increase market exposure and evolve its intelligent security platform to support more use cases, requirements and technologies.

Enjoy a beer on the upper Texas Gulf Coast, and you can probably thank Del Papa Distributing Company. Founded more than a century ago, the company today distributes 10 million cases of beer annually, from 30 suppliers. More than 375 employees work at headquarters in Texas City and two other distribution centers. The family-owned company has a simple aim: to be a great beer distribution company. So when Del Papa set out to build a new 27-acre headquarters, company leaders thought about how technology could contribute to its greatness. “We wanted the new distribution center to have a single, secure network we could use for physical security, communications, collaboration, and even monitoring the temperature of our inventory,” says Steve Holtsclaw, Manager of Information Systems for Del Papa. The old building, in contrast, had separate networks for voice, data, video, and physical security. Separate networks were expensive and got in the way of business. For example, personnel could only monitor video surveillance cameras from certain workstations. And Wi-Fi performance in the warehouse area wasn’t reliable enough for the voice-activated order-picking system.

Securitas wanted to give new and existing customers a proposition that was unlike anything they had offered before, a security system that broke the traditional mould but took advantage of the monitoring infrastructure that was already in place, including the manned response capabilities and alarm receiving centres.

Suncor, one of Canada’s largest integrated energy companies, faced a significant challenge at their Fort Hills mine. Upon completion of commissioning in 2018, the control room operators were dealing with alarm loads 30 times higher than those recommended by alarm management standards and best practices. These alarm loads, combined with frequent alarm floods caused by plant upsets, resulted in significant operator overload. This increased the risk of safety, environmental, and production-related incidents at the site. The alarm system was overactive, causing a high level of stress and potential for error among the operators. The challenge was to reduce the alarm load to manageable levels and ensure the safety and efficiency of the operations.

The Dublin Port Tunnel, a €752m project and the largest civil engineering project in Ireland, required a comprehensive and fully integrated security management solution. The tunnel, which spans 5.6 km and acts as a link between Dublin Port and the national motorway network, needed a single security management system located at the main on-site control room to centrally monitor and control the entire tunnel. The goal was to create a safe facility and environment for tunnel users. The scale of the project necessitated a high-end security solution that incorporated CCTV, intruder alarms, intercoms, and central monitoring via a single Supervisory Control and Data Acquisition (SCADA) system.

Missouri University of Science & Technology (Missouri S&T) faced a significant challenge in managing security across its sprawling campus. As the university expanded, the demand for new facilities and updated buildings necessitated additional security solutions. The university was using multiple platforms to control access to various buildings, along with a physical lock-and-key system, which posed a problem with oversight and management. With 35 buildings and numerous residence halls to manage, Missouri S&T sought to automate various systems through a centralized access control platform. The university staff wanted the ability to incorporate data into its human resources, student management, course enrollment, and event management system. They needed a system that allowed access and excluded access based on access need and security.