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实例探究 > Rumble Entertainment Diagnoses Issues in Production 1,000 Times Faster with New Relic

Rumble Entertainment Diagnoses Issues in Production 1,000 Times Faster with New Relic

技术
  • 应用基础设施与中间件 - API 集成与管理
适用功能
  • 离散制造
用例
  • 实时定位系统 (RTLS)
  • 预测性维护
服务
  • 云规划/设计/实施服务
挑战
Rumble Entertainment, a gaming company, was facing challenges in diagnosing performance issues in their applications. The company was using open source tools for monitoring their applications, but the process was inefficient and time-consuming. They lacked easy access to historical data and had limited error monitoring capabilities. The company considered developing an in-house tool for monitoring applications, but it would require significant time and resources, which they could not afford to spare. The company needed a solution that could provide real-time data in an easy-to-consume format and track application latency.
关于客户
Rumble Entertainment is a gaming company based in Redwood City, California. The company is dedicated to creating polished games and shared experiences that embrace the digital world. The team at Rumble Entertainment believes in a customer-led approach to delivering great games. Their upcoming slate of games for 2013 are free to play and available across a variety of browsers, mobile devices, and social networks. The company runs on AWS, with large server clusters scaling up and down to accommodate heavy usage by gamers from around the world. Most of their applications are written in Java.
解决方案
Rumble Entertainment implemented New Relic, a software that became a critical part of their environment within just two months. New Relic was installed on every server to ensure flexibility and continuity of service. The software's user interface was a major differentiator, providing real-time data in an easy-to-consume format. New Relic also offered the ability to monitor application response time, a feature that was lacking in the open source tools Rumble Entertainment was previously using. The software aggregates data on the browser, the database, and the platform, making it easy to spot errors and plot them to when they occurred. New Relic also scales to aggregate statistics across a large cluster and retains that data for on-the-spot historical analysis.
运营影响
  • New Relic has become an essential tool for Rumble Entertainment, significantly improving their ability to diagnose and address bugs in production. The software has reduced the time required to locate a bug from one hour to a matter of seconds, a speed increase of 1,000 times. The software is also user-friendly, allowing non-developers to look at the data and draw meaningful conclusions. This has saved developers from spending too much energy on troubleshooting and has helped the entire organization run more efficiently. With the data available in New Relic, the team at Rumble Entertainment can now budget more accurately, an important consideration given the company's plans for growth.
数量效益
  • Time required to locate a bug reduced from one hour to a matter of seconds – literally 1,000 times faster
  • Using New Relic, team can determine exactly many servers are required to scale to 100,000 users – calculating the budget is easier and more precise
  • Reduced time spent troubleshooting issues results in more time spent on developing great games

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