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Scaling B2B Solutions and Market Expansion: A Case Study on Kevins Worldwide and Celigo
技术
- 应用基础设施与中间件 - 数据交换与集成
- 平台即服务 (PaaS) - 应用开发平台
适用行业
- 服装
- 消费品
适用功能
- 维护
- 采购
用例
- 人员跟踪与监控
- 时间敏感网络
服务
- 云规划/设计/实施服务
- 系统集成
挑战
Kevins Worldwide 是一家专门从事定制促销和服装产品的公司,在管理 3dcart 平台上托管的 40 个不同电子商务网站的订单时面临着重大挑战。将每个订单从电子商务平台手动导入 ERP 进行履行的过程非常耗时且容易出错。这种手动流程分散了员工对客户关系和产品开发的注意力。为了解决这个问题,Kevins Worldwide 改用 Acumatica 作为他们的 ERP,以获得基于云的解决方案,可以扩展他们的业务。他们与 InfoSourcing Inc. 合作构建了一个自定义集成解决方案,可自动执行 3dcart 和 Acumatica 之间的销售订单和履行流程。然而,他们希望支持其他电子商务平台,以增强其特定行业的电子商务解决方案。当他们决定提供 BrightStores 和 Magento 作为替代电子商务平台时,他们意识到开发此类集成将是一个漫长且成本高昂的过程。
关于客户
Kevins Worldwide 是一家消费品公司,总部位于宾夕法尼亚州斯克兰顿。自 1994 年成立以来,该公司已通过定制促销和服装产品帮助数千家公司提高了客户知名度并增加了收入。他们采取整体方法并与客户合作以了解需求并超越期望。他们的创造力、简化的流程、对细节的关注和紧迫感使他们从同行中脱颖而出。最初是 4,000 平方英尺的仓库,后来变成了超过 85,000 平方英尺的公司办公室。
解决方案
为了应对这一挑战,Acumatica 将 Kevins Worldwide 引入了 Celigo,这是一家提供更简单且易于扩展的解决方案的提供商。 Kevins 与 InfoSourcing 和 Celigo 密切合作,收集自动化的关键业务需求和流程。该解决方案重点关注用于与 Acumatica 进行多个电子商务集成的预构建 API 连接器、在不产生过多成本的情况下轻松更改电子商务端点以及让 Kevins 的电子商务员工轻松处理错误和细微更改。通过选择 Celigo,InfoSourcing 摆脱了 API 维护的麻烦。 InfoSourcing 使用 Celigo 的 iPaaS 平台 integrator.io 为 Kevins 的一位客户构建了 BrightStores 和 Acumatica 之间的集成。该解决方案最大限度地降低了成本,并提供了即插即用的概念,可以轻松处理订单。
运营影响
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