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实例探究 > Scripps Eliminates Manual Conference Room Scheduling With ARCHIBUS Solution

Scripps Eliminates Manual Conference Room Scheduling With ARCHIBUS Solution

技术

功能应用 - 企业资源规划系统 (ERP)
功能应用 - 远程监控系统

适用行业

电信

适用功能

商业运营
设施管理

用例

楼宇自动化与控制
远程协作

服务

系统集成
培训

挑战

Scripps Networks faced significant challenges with their manual conference room scheduling system. The system, managed by a single receptionist using a spreadsheet, was labor-intensive and prone to errors such as double-booking and missed equipment requests. This inefficiency was particularly problematic given the high frequency of meetings across their multiple locations in Knoxville, New York, and Los Angeles. The manual system was not only time-consuming but also failed to provide easy access to scheduling information for meeting participants, leading to less productive meetings overall.

关于客户

Scripps Networks is a leading developer of cable television programming, known for popular brands such as HGTV, Food Network, DiY (Do it Yourself), Fine Living, and GAC. Headquartered in Knoxville, Tennessee, with additional sites in New York City and Los Angeles, Scripps Networks employs approximately 1,700 individuals. The company occupies 11 buildings, comprising 504,000 square feet of space across its enterprise. Given the nature of the broadcasting business, Scripps Networks conducts a high volume of meetings, necessitating an efficient and reliable conference room scheduling system.

解决方案

To address these challenges, Scripps Networks implemented the ARCHIBUS Room Reservations application, a Windows-based solution integrated with ARCHIBUS Web Central and Space Management. The new system allowed for self-service scheduling, enabling employees to book conference rooms via the corporate intranet. Users could search for available rooms with the necessary amenities, view floor plans, and receive automatic email notifications upon reservation confirmation. The implementation process involved training 'power users' from the ranks of executive assistants and other key personnel, who tested the system and provided feedback for further refinement. The ARCHIBUS Solution Center – Research Triangle played a crucial role in customizing the application to meet Scripps' specific needs.

运营影响

The new Room Reservations system significantly improved the efficiency of conference room scheduling, reducing the likelihood of double-booking and missed equipment requests.
Employees now have easy access to scheduling information, making the process more transparent and user-friendly.
The system's integration with ARCHIBUS Web Central and Space Management ensures a seamless experience for users, enhancing overall productivity.

数量效益

Approximately 1,700 employees now have access to the Room Reservations system.
The system manages scheduling for 13 conference rooms in Knoxville alone, with additional rooms in New York and Los Angeles.