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Self-sustaining Microtransit model allowing integration of Non-Emergency Medical Transportation, workforce, and ondemand trips via web portal or app
技术
- 分析与建模 - 预测分析
- 功能应用 - 车队管理系统 (FMS)
- 功能应用 - 远程监控系统
适用行业
- 医疗保健和医院
- 运输
适用功能
- 设施管理
- 物流运输
用例
- 车队管理
- 预测性维护
- 远程资产管理
服务
- 软件设计与工程服务
- 系统集成
挑战
MART faced several challenges in its operations, including increased ridership using the existing fleet, non-availability of empty seats during peak hours, and difficulties in scheduling and dispatch. Additionally, there was low shared ridership, which further complicated the efficient use of resources. These challenges necessitated a solution that could optimize the use of available seats, improve scheduling, and increase shared ridership to reduce costs and improve service delivery.
关于客户
The Montachusett Regional Transit Authority (MART) is a non-profit regional transit authority providing public transportation services primarily outside of the Greater Boston area. With an annual operation budget of $132 million, MART serves 18 north central Massachusetts communities. The organization is dedicated to offering reliable and efficient public transportation options, including Non-Emergency Medical Transportation (NEMT), workforce trips, and on-demand services for the general public. MART's commitment to improving transportation accessibility and efficiency is evident in its innovative approaches to addressing operational challenges and enhancing service delivery.
解决方案
MART implemented the QRyde web portal and app for booking, scheduling, and dispatching trips. The solution, operated by HBSS, utilized a self-sustainable MicroTransit model with two 14-18 seat vehicles and union drivers. Half of the seats were reserved for NEMT recurring shared-rides, workforce trips, and regular paratransit/ADA services, while the remaining seats were made available for on-demand transit rides for priority populations such as the workforce and general public. QRyde’s Global Scheduling Engine (GSE™) played a crucial role in increasing shared ridership and reducing per trip costs by efficiently combining multiple funding sources. This approach allowed MART to optimize the use of its fleet, improve scheduling, and enhance service delivery for various rider profiles, including students, the elderly, individuals with disabilities, and the general public.
运营影响
数量效益
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