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Sestra Systems Enhances Customer Value with Cloud Application Modernization Services
技术
- 网络安全和隐私 - 云安全
- 网络与连接 - MQTT
适用行业
- 设备与机械
- 食品与饮料
适用功能
- 维护
- 产品研发
用例
- 实时定位系统 (RTLS)
- 远程资产管理
服务
- 云规划/设计/实施服务
- 数据科学服务
挑战
Sestra Systems 是一家开发 TapWise（配药即服务解决方案）的公司，在为离线环境中的客户提供无缝服务方面面临着重大挑战。该公司的解决方案将饮料水龙头转变为物联网连接设备，改善客户服务，防止溢出造成的损失，并确保遵守 ABC 法规。这些水龙头还收集大量数据并将其存储在云端，让客户可以清楚地了解谁倒了哪些饮料、何时倒以及为什么倒。然而，由于客户群多种多样，从小型酒店到大型体育场馆、分销商甚至游轮，Sestra Systems 需要确保 TapWise 具有高可用性，即使对云的访问受到限制。随着公司规模的扩大，它还需要对越来越多的不同环境保持连接控制。
关于客户
Sestra Systems 是一家科技公司，它发现了食品和饮料行业在标准化企业分配饮料方面的差距。它开发了 TapWise，一种分配即服务解决方案，可将饮料龙头转变为物联网连接设备。该解决方案改善了客户服务，防止溢出造成的损失，并确保遵守 ABC 法规。该公司的客户范围从小酒店到大型体育场馆、经销商，甚至游轮。 Sestra Systems 致力于创新，并使用从物联网连接设备收集的数据为客户提供有关饮料分配流程的宝贵见解。
解决方案
为了应对这些挑战，Sestra Systems 利用 Hitachi Vantara 的云应用程序现代化服务。该公司使用 Amazon Web Services (AWS) 与 Hitachi Vantara 的云服务相结合，将设备连接到网络，以便客户在上网时可以同步和聚合数据。当连接有限时，智能水龙头处于封闭的非连接环境中，因此客户仍然可以利用性能数据来提高运营效率。 Hitachi Vantara 为 Sestra Systems 开发的 IoT 解决方案可捕获遥测数据，例如 CPU 使用情况、可用内存和每小时的诊断日志，并为这些命令提供服务。然后，它在云中设置特定于物联网的规则，将数据从任何云服务提供商的 MQTT（MQ 遥测传输）代理移动到各个端点。高度可扩展的 AWS Kinesis Data Streams 是一种实时数据流服务，使其能够从数百个设备扩展到数十亿个设备，并且无服务器框架以低成本提供高价值。
运营影响
数量效益
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